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[ECP-9096] Wrong order status after offline refunding on orders paid with card #2553

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Jenga01 opened this issue Mar 12, 2024 · 3 comments
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@Jenga01
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Jenga01 commented Mar 12, 2024

Describe the bug
When order is placed using credit card and order refunded using offline refunding, order status is set to pending_payment instead of closed

To Reproduce
Steps to reproduce the behavior:

  1. Place an order using credit card payment method
  2. Create an invoice for placed order with Capture Offline option for the amount
  3. Go to Credit Memo and submit Refund Offline

Expected behavior
Order has status closed

Actual behavior
Order status is pending_payment

Magento version
2.4.4-p7

Plugin version
8.18.2

@Jenga01 Jenga01 added the Bug report Indicates that issue has been marked as a possible bug label Mar 12, 2024
@candemiralp candemiralp changed the title Wrong order status after offline refunding on orders paid with card [ECP-9096] Wrong order status after offline refunding on orders paid with card Mar 29, 2024
@candemiralp
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Hello @Jenga01,

Thank you for raising this issue. We've created an internal investigation ticket to reproduce and solve the issue.

Best Regards,
Can

@candemiralp candemiralp self-assigned this Mar 29, 2024
@edas11
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edas11 commented Apr 9, 2024

Do you have any updates about this issue?

@chrisoliver90
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Were there any updates with this?

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4 participants