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Currently, using contextual variables in reply messages requires users to manually copy and paste variable names from a list. This process can be time-consuming and error-prone, especially for users with many variables to manage.
Proposed Solutions:
Option 1 : Add a "Plus" Button
Implement a "plus" button next to the reply message field. When clicked, this button should display a searchable dropdown containing a list of all available contextual variables. Users can then select the desired variable, and it will be automatically inserted into the reply message at the current cursor position.
Option 2: Auto-Complete
Enable auto-complete functionality when the user types a specific trigger character (e.g., "#" or "{{").
As the user types, a dropdown menu will appear, suggesting relevant contextual variables based on the input.
Users can select a variable from the dropdown, and it will be automatically inserted into the message at the current cursor position.
The text was updated successfully, but these errors were encountered:
Problem:
Currently, using contextual variables in reply messages requires users to manually copy and paste variable names from a list. This process can be time-consuming and error-prone, especially for users with many variables to manage.
Proposed Solutions:
Option 1 : Add a "Plus" Button
Implement a "plus" button next to the reply message field. When clicked, this button should display a searchable dropdown containing a list of all available contextual variables. Users can then select the desired variable, and it will be automatically inserted into the reply message at the current cursor position.
Option 2: Auto-Complete
The text was updated successfully, but these errors were encountered: