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Lose my whole file when JuliaBox disconnects + reload #353

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NHDaly opened this issue Jan 14, 2016 · 2 comments
Open

Lose my whole file when JuliaBox disconnects + reload #353

NHDaly opened this issue Jan 14, 2016 · 2 comments

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@NHDaly
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NHDaly commented Jan 14, 2016

This has happened to me twice now; both times were a big bummer. :(

While editing for a long time on a file and not touching the JuliaBox main Notebook browser page, sometimes JuliaBox disconnects. Then, the Notebook I'm editing throws up an error saying I must restart. I do so. Then, even though I had clicked save multiple times, the file 404s! :(

So I've completely lost everything I was working on for the last 2 hours. :(

@tanmaykm
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@NHDaly your disk usage (from backed up size) seems pretty close to the quota. Is it likely to be exceeding the quota while running your programs? A large disk could also slow down login (restore) and logout (backup). You may see timeouts when the host machine (shared) is busy.

Handling these cases or showing proper error messages would be a good enhancement to have in JuliaBox. Larger EBS disk mounts are possible, but it is currently experimental and not enabled for all.

The other reason could be exceeding the allotted RAM of 6GB, but this seems less likely as you reported having lost everything.

If this is likely to be a disk limit issue, and the problem is persisting, please let us know and we can reset your disk.

@NHDaly
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NHDaly commented Feb 19, 2016

It could have been a disk usage problem, it looks like. I deleted a bunch of stuff after your message and I don't think I've noticed the problem since, although I have been much more careful about saving regularly and verifying that is says checkpointed, and navigating around on the main JuliaBox page just to keep it from logging me out. So it could be either thing...

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