Connection lost with Tapo via NabuCasa HA Cloud

[SebastianCismar]

Description

Hello everyone, every time I control my Tapo cameras in Home Assistant. Rotating, panning, etc. breaks the connection via the HA Cloud and shows me “Connection lost”. It's in the app and completely normal via the browser. Does anyone have experience with this. I have no problems using local IP on HA with webbrowser.

Reproduction Steps

Control the camera via the Tapo integration, then immediately disconnect from the cloud

Expected behavior

No lost connection

If applicable, add error logs.

No response

Device Firmware

2024.12.5

Integration Version

14.1

Using stream component

No

Does camera work via official integrations?

Yes

Camera has all attributes filled out in developer tools

Yes

HASS Environment

Lenovo MP93

Search for similar issues

Yes

Additional information

No response

[JurajNyiri]

Integration has no connection / interactions with the HA cloud. Closing as this is not an integration issue and issues are not the place to ask for help / support / discuss.