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OTA Update fail on TS011F_plug_3 #26521

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CrazYoshi opened this issue Feb 26, 2025 · 1 comment
Open

OTA Update fail on TS011F_plug_3 #26521

CrazYoshi opened this issue Feb 26, 2025 · 1 comment
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problem Something isn't working

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@CrazYoshi
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CrazYoshi commented Feb 26, 2025

What happened?

When I try to check for firmware updates using Zigbee2Mqtt UI I'm getting errors and I'm not able to see if a new firmware is available
Furthermore, Z2M is showing the wrong device as described here: #24721

What did you expect to happen?

Check firmware and update if a new one is found

How to reproduce it (minimal and precise)

Click on Check for new updates on OTA tab for a Tuya device (TS011F_plug_3 in this case)

Zigbee2MQTT version

2.1.1 commit: 1accb8b

Adapter firmware version

20240710

Adapter

SONOFF ZB dongle-p zStack3x0

Setup

x86-64 on Docker compose

Debug log

info 2025-02-26 21:39:26z2m:mqtt: MQTT publish: topic 'zigbee2mqtt/bridge/response/device/ota_update/check', payload '{"data":{},"error":"Failed to check if update available for 'forza_upsserver' ([0x70b3d52b600bb7b3 | TS011F] Failed to find an endpoint which supports the OTA cluster)","status":"error","transaction":"0i0he-4"}'
error 2025-02-26 21:39:26z2m: Failed to check if update available for 'forza_upsserver' ([0x70b3d52b600bb7b3 | TS011F] Failed to find an endpoint which supports the OTA cluster)

@CrazYoshi CrazYoshi added the problem Something isn't working label Feb 26, 2025
@Nerivec
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Nerivec commented Mar 2, 2025

Looks like a Tuya white label model that doesn't have support for OTA.
Can you post a screenshot of the Clusters tab of the device in frontend?

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