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No devices showing in Web UI after Z2M update #26576

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basvdploeg opened this issue Mar 2, 2025 · 8 comments
Open

No devices showing in Web UI after Z2M update #26576

basvdploeg opened this issue Mar 2, 2025 · 8 comments
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problem Something isn't working

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@basvdploeg
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basvdploeg commented Mar 2, 2025

What happened?

After updating from 2.1.0-1 to 2.1.3-1, all devices disappeared from the Web UI. Also no logs are available from the web interface.

Note: The devices are still working fine and are still controllable via Home Assistant. The add-on log shows no errors and displays all device updates like normal.

When I revert back to a 2.1.0-1 backup, all devices show up immediately again.

What did you expect to happen?

Show all my devices in the Web UI.

How to reproduce it (minimal and precise)

Update Z2M from 2.1.0-1 to 2.1.3-1. Enter the Web UI.

Zigbee2MQTT version

2.1.3-1

Adapter firmware version

20221226

Adapter

Silicon Labs Sonoff Zigbee 3.0 USB Dongle Plus (zStack3x0)

Setup

Z2M HA Add-on, HA Core 2025.2.5 - Supervisor 2025.02.4 - Operating System 14.2, Mac mini M4

Debug log

No response

@basvdploeg basvdploeg added the problem Something isn't working label Mar 2, 2025
@Hotabka
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Hotabka commented Mar 2, 2025

Same, but: only 3 devices in web ui...of 30...but all still working...downgraded to 2.1.1 ...not solved problem...still 3 devices...

@basvdploeg
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@Hotabka I doubt that’s same issue.

My Web UI isn’t showing devices or logs at all.

@Hotabka
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Hotabka commented Mar 2, 2025

Just restarted HA, all devices back in WebUI

@basvdploeg
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Yeah, that’s not working here. So clearly a different problem.

@Nerivec
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Nerivec commented Mar 2, 2025

Did you try uninstalling/reinstalling the HA add-on?
Also make sure you are not seeing a weird browser caching issue with frontend (clear cache/cookies).

@basvdploeg
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basvdploeg commented Mar 3, 2025

@Nerivec I just reinstalled the add-on. The results are the same. As soon as version 2.1.3-1 is installed, the devices In the UI are gone.

When I revert back to 2.1.0-1, they show up immediately again.

(About > Stats also doesn’t show any devices.)

@Nerivec
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Nerivec commented Mar 3, 2025

And other pages of frontend have data? Like the top of About?

@basvdploeg
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@Nerivec The top of About is showing up fine. I've made some comparisons screenshots between the two versions:

✅ 2.1.0-1 - Devices:
Image

⛔️ 2.1.3-1 - Devices:
Image

✅ 2.1.0-1 - Logs:
Image

⛔️ 2.1.3-1 - Logs:
Image

✅ 2.1.0-1 - About:
Image

⛔️ 2.1.3-1 - About:
Image

✅ 2.1.0-1 - Raw:
Image

⛔️ 2.1.3-1 - Raw:
Image

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