Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

App crashes when opening any map on Android 5.0.1 #39

Open
jonhoo opened this issue Jan 6, 2015 · 14 comments
Open

App crashes when opening any map on Android 5.0.1 #39

jonhoo opened this issue Jan 6, 2015 · 14 comments
Assignees
Milestone

Comments

@jonhoo
Copy link

jonhoo commented Jan 6, 2015

Both the shuttle map (Shuttles -> click a shuttle -> click the wheel), and the campus map cause the app to terminate unexpectedly on Android 5.0.1 (and 5.0 I believe). I've sent a crash report, but not sure if that's particularly helpful?

@justinanderson justinanderson added this to the 2.5.3 milestone Jan 6, 2015
@justinanderson
Copy link
Contributor

@jonhoo Crash reports via the Play Store are good, but this is probably better since we can have a conversation. What model device are you using?

@justinanderson
Copy link
Contributor

@njchen This is probably a compatibility issue between the version of ArcGIS we're using and Android 5. This won't be a problem when we switch back to Android's default map library in the next major version, but this should be fixed in the meantime for existing users.

@jonhoo
Copy link
Author

jonhoo commented Jan 6, 2015

This is on a Nexus 5. Unfortunately I don't have another device to test with.
Fixing it before the release of the next version is probably a good idea, as the lack of maps is a pretty crippling issue. When is the next version expected to be released?

@justinanderson
Copy link
Contributor

@jonhoo Next major version probably won't be until the summer, maybe the fall. We're pretty lacking in Android developers right now. I wish we could get it out sooner, as it would help get us ahead of compatibility issues like this.

@jonhoo
Copy link
Author

jonhoo commented Jan 6, 2015

I've got some (although not much) spare time. Anything I could do that would be of any help?

@justinanderson
Copy link
Contributor

Fixing this particular issue would be a headache for someone not already set up to build the project, but contributing to the next major version should be pretty easy. We're aiming to have the project build in Android Studio straight from a fresh clone, as opposed to the current setup that requires Eclipse, a few manual changes, and some third party SDKs.

We're finishing up a big revision to the iOS version this month and switching our focus to Android in February or March. Once that happens this repo will be full of issues up for grabs.

I'm hoping this map issue will be a simple matter of deprecated methods and quick for njchen to fix.

@njchen
Copy link
Member

njchen commented Jan 7, 2015

I used a wrong copy of apk file for testing this issue yesterday. I retested the app on my Oneplus Android 4.4.4. The map module works fine. I dont have a phone with Android 5.0.1.

@justinanderson
Copy link
Contributor

@njchen We have a Nexus 5 you can upgrade.

@justinanderson
Copy link
Contributor

@jonhoo Could you try installing this APK and see if maps still crash on your device?

It has other issues, like pins and lines not appearing, but it should at least not crash anymore.

@jonhoo
Copy link
Author

jonhoo commented Jan 13, 2015

A very brief test gives no crashes in any of the maps that previously crashed on my Nexus 5 with 5.0.1.

@justinanderson
Copy link
Contributor

@jonhoo Good enough for me. Thanks for testing it. Now we just need to get the map to show pins again.

@justinanderson
Copy link
Contributor

The version of ArcGIS we're using can't show map pins or lines on Lollipop due to issues in the library itself. There's a newer version of the library which might work, but if we upgrade to that we would drop support for versions earlier than KitKat. At least as a temporary fix, let's get what we have out so things stop crashing. We may have to do simultaneous releases with different versions of ArcGIS to support everyone.

@ogu2
Copy link

ogu2 commented Mar 6, 2015

Hey,
Did you get the map pins working? Having maps work would definitely be great since I have to switch to whois everytime. When do you think it will be available in the playstore? It's been almost a month.
Thanks a lot btw.

@justinanderson
Copy link
Contributor

@tr33house We still don't have map pins working yet. We know what we need to do (upgrade the map library and drop support for things earlier than KitKat), but we haven't been able to get developer time to do it.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

4 participants