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Build Saving Error #8432

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2 tasks done
atorasui opened this issue Jan 24, 2025 · 12 comments
Open
2 tasks done

Build Saving Error #8432

atorasui opened this issue Jan 24, 2025 · 12 comments
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bug Something isn't working

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@atorasui
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Check version

  • I'm running the latest version of Path of Building and I've verified this by checking the changelog

Check for duplicates

  • I've checked for duplicate open and closed issues by using the search function of the issue tracker

What platform are you running Path of Building on?

Windows

How is Path of Building expected to behave?

Should be able save and make new folders in the default directory C:\Users\username\Documents\Path of Building (PoE2)\Builds

How does Path of Building behave?

Not able to save and make new folders. The directory path is also wrong. The error shows
C:\Users\username\Documents/Path of Building (PoE2)/Builds/filename.xml
the forward slash are all back slash.

How to reproduce the issue

Even after fresh installing, restart pc, and deleting all files in Documents and Roaming, it still persists.

Character build code

Screenshots

Image

@atorasui atorasui added the bug Something isn't working label Jan 24, 2025
@Paliak
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Paliak commented Jan 24, 2025

Does your username contain non-ASCII characters?

@atorasui
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atorasui commented Jan 24, 2025

Does your username contain non-ASCII characters?

No it doesn't. And I'm manually inputting the data in PoB. So I'm not sure why non-ASCII character would cause the error if there is none.
PoB1 still works as intended too. Would having both PoBs cause some kind of bug? Because I've already uninstalled PoB1 and its still the same error.

@Paliak
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Paliak commented Jan 24, 2025

So I'm not sure why non-ASCII character would cause the error if there is none.

There's a long standing issue where POB runtime does not support paths containing non-ASCII characters.

Would having both PoBs cause some kind of bug?

Unlikely

Have you tried using the portable version?

@atorasui
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So I'm not sure why non-ASCII character would cause the error if there is none.

There's a long standing issue where POB runtime does not support paths containing non-ASCII characters.
I see. Noted on this

Would having both PoBs cause some kind of bug?

Unlikely

Have you tried using the portable version?

The portable version worked! Thank you so much!

@Wires77
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Wires77 commented Jan 24, 2025

@atorasui where is your portable version running from? I'm trying to diagnose why the installed version would behave differently here. Is it using the same build save location?

@atorasui
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@atorasui where is your portable version running from? I'm trying to diagnose why the installed version would behave differently here. Is it using the same build save location?

I just placed it on my Drive B. And the save files went straight to the same folder of POB2. Not in Documents.

@Nightblade
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Would you mind running the following in a cmd.exe shell and pasting the result here?

attrib "%USERPROFILE%\Documents\Path of Building (PoE2)"

@atorasui
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Would you mind running the following in a cmd.exe shell and pasting the result here?

attrib "%USERPROFILE%\Documents\Path of Building (PoE2)"

Image

I've already uninstalled the non-portable version and deleted that folder. Would you like me to install it again?

@Nightblade
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Oh. No that's ok it was just a thought :)

@Benzorcas
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I'm getting the same error.
I installed the portable version like this (because in my user folder was giving me an error, since my username has the ñ symbol):
C:\Program Files (x86)\Grinding Gear Games\Path of building
PoB is working, but when I try to save any build I get en error message:

Image

@Wires77
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Wires77 commented Jan 30, 2025

@Benzorcas this is likely because the Program Files directory is a protected folder in Windows. If you run PoB in Administrator mode it should be able to save a build there

@Benzorcas
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Benzorcas commented Jan 31, 2025 via email

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5 participants