v4.0

[DrMarkX]

I'm receiving the following error with Get-ServiceNowRecord and -IncludeCustomVariable.

Get-ServiceNowRecord : Cannot validate argument on parameter 'ID'. Id must either be a SysId 32 character alphanumeric or Number with prefix and id.
At C:\Program Files\WindowsPowerShell\Modules\ServiceNow\4.0.0\Public\Get-ServiceNowRecord.ps1:368 char:117
+ ... on.item_option_new.reference' -ID $var.'sc_item_option.value' -Proper ...

Data that is returned has no values for the Custom Variable responses.
e.g. $ritm.CustomVariable.it_analyst

Name        : it_analyst
Value       : 
DisplayName : Is this position for an IT Analyst?
Type        : Yes / No
SysId       : 9c45c93e8721a5500406c38e0ebb358d

[gdbarron]

This is related to #234 where for some reason I wasn't able to recreate you have a reference field where the value isn't a sys_id. Are any of the items in CustomVariable of type reference? Can you confirm there is a value actually set in the GUI and paste the data here?

[DrMarkX]

I believe it is the same issue. I tested before v4, and it was working, then when updating to v4 I get the error message. I just tested again with the update to Get-ServiceNowRecord.ps1, you posted in #234, and it still does not give an error. Are you asking for a complete dump of one record's customer variables?

[gdbarron]

Are you asking for a complete dump of one record's customer variables?

Yes. Specifically, a custom variable of type reference.

[DrMarkX]

Sorry, this took so long.

ChangeInfo                : @{Value=; DisplayName=Edit Information (for this request only); Type=CheckBox}
ob_restricted_questions_2 : @{Value=; DisplayName=Limited/Restricted Folder Access; Type=CheckBox}
onb_idp_number            : @{Value=; DisplayName=What is the IDP# for this individual's Hospital Security background check record?; Type=Single Line Text}
clinical_genetec_area     : @{Value=; DisplayName=Genetec Application Area; Type=Select Box}
CCenterVal                : @{Value=; DisplayName=Cost Center; Type=Reference}
net_email                 : @{Value=; DisplayName=Email Account; Type=CheckBox}
ob_faxserver_question     : @{Value=; DisplayName=Fax Server Access; Type=CheckBox}
ONB_IDP                   : @{Value=; DisplayName=Background Check IDP; Type=Reference}
cpy_bldgVal               : @{Value=; DisplayName=Building; Type=Reference}
super_full_name           : @{Value=; DisplayName=Supervisor Full Name ; Type=Single Line Text}
reqstr_phone              : @{Value=; DisplayName=Requester Phone # ; Type=Single Line Text}
clinical_maize            : @{Value=; DisplayName=Maize; Type=CheckBox}
basic_start_date          : @{Value=; DisplayName=Please provide this individual's start date; Type=Date}
CpyQues1                  : @{Value=; DisplayName=Select; Type=CheckBox}
super_id                  : @{Value=; DisplayName=Supervisor MedCenter Login ID ; Type=Reference}
reqstr_id                 : @{Value=; DisplayName=Requester MedCenter Logon ID ; Type=Reference}
CCenter                   : @{Value=; DisplayName=Cost Center; Type=CheckBox}
reqstr_full_name          : @{Value=; DisplayName=Requester Full Name ; Type=Single Line Text}
cpy_bldg                  : @{Value=; DisplayName=Building; Type=CheckBox}
clinical_maize_role       : @{Value=; DisplayName=Maize Application Role; Type=Select Box}
fastpass_access           : @{Value=; DisplayName=Fast Pass Visitor Management; Type=CheckBox}
ob_phone_2                : @{Value=; DisplayName=Phone; Type=CheckBox}
basic_copy_id             : @{Value=; DisplayName=Please provide a MedCenter ID whose Network/Email systems would be similar.  For cost centers 46050 and 25250 - 25268, select N/A.; Type=Reference}
CpyDate                   : @{Value=; DisplayName=Start Date/Date Needed; Type=CheckBox}
CpyDateVal                : @{Value=; DisplayName=Date; Type=Date}
clinical_genetec          : @{Value=; DisplayName=Genetec; Type=CheckBox}
OrderGuideDesc            : @{Value=; DisplayName=Description; Type=Single Line Text}
onb_idp_no                : @{Value=; DisplayName=Check this box if internal IDP background check is not required; Type=CheckBox}
DepartmentR               : @{Value=; DisplayName=Department Name; Type=Reference}
OB_SelectTMPL             : @{Value=; DisplayName=Undefined Template - Please Select a template to use for the application access needed; Type=Select Box}
reqstr_email              : @{Value=; DisplayName=Requester Email Address ; Type=Single Line Text}
ob_computer_2             : @{Value=; DisplayName=Desktop; Type=CheckBox}
ONB_BadgeAppID            : @{Value=; DisplayName=Badge Application ID; Type=Reference}
cr_bus_justification      : @{Value=; DisplayName=Please provide the general business justification for this request:; Type=Multi Line Text}
reqfor_phone              : @{Value=; DisplayName=Request For Phone # ; Type=Single Line Text}
Other_JobTitle            : @{Value=; DisplayName=Other Job Title; Type=Single Line Text}
ob_clarity_questions_2    : @{Value=; DisplayName=PPM; Type=CheckBox}
CostCenter                : @{Value=; DisplayName=Cost Center Number (Community Connect will not have a cost center); Type=Reference}
ob_building_key_questions : @{Value=; DisplayName=Badge/Key Access to a Building or Area; Type=CheckBox}
onb_idp_exp               : @{Value=; DisplayName=Explain why no background check was logged for this individual.; Type=Multi Line Text}
sel_reqfor_option         : @{Value=; DisplayName=This Request is For; Type=Multiple Choice}
missing_access            : @{Value=; DisplayName=Missing Access; Type=CheckBox}
BusUnitR                  : @{Value=; DisplayName=Business Unit; Type=Lookup Multiple Choice}
reqfor_full_name          : @{Value=; DisplayName=Request For Full Name ; Type=Single Line Text}
cpy_room                  : @{Value=; DisplayName=Room/Floor; Type=CheckBox}
net_network               : @{Value=; DisplayName=Network Access; Type=CheckBox}
isOrderGuide              : @{Value=; DisplayName=Order Guide; Type=CheckBox}
cpy_roomVal               : @{Value=; DisplayName=Room/Floor; Type=Single Line Text}
reqfor_id                 : @{Value=; DisplayName=Request For MedCenter Logon ID ; Type=Reference}
cpy_ID                    : @{Value=; DisplayName=ID to Model After ; Type=CheckBox}
missingList               : @{Value=; DisplayName=List of Access Points; Type=List Collector}
OBTemplate                : @{Value=; DisplayName=eServices General Accounts Access Template; Type=Reference}
net_work_fldr             : @{Value=; DisplayName=Individual Work File Folder (P: Drive); Type=CheckBox}
ob_eservices_questions_2  : @{Value=; DisplayName=eServices Work Group(s); Type=CheckBox}
cpy_IDVal                 : @{Value=; DisplayName=Med Center User ID; Type=Reference}
JobTitleS                 : @{Value=; DisplayName=Job Title; Type=Lookup Select Box}
reqfor_email              : @{Value=; DisplayName=Request For Email Address ; Type=Single Line Text}
case_source               : @{Value=; DisplayName=Case Source:; Type=Select Box}
ob_laptop                 : @{Value=; DisplayName=Laptop; Type=CheckBox}