Fullscreen Grab focuses on a small spot on the screen

[SaifulLukman]

Describe the bug

I have no technical knowledge and I don't know how to explain the problem. The video below explains the problem better.

The problem in the video occurs when you start Text Grab and want to run the Fullscreen Grab feature. The feature focuses only on a small point instead of running full screen. When you close Text Grab from system tray and run it again, the problem is gone and it works as expected.

In my case, this problem occurs when Text Grab is not used for a long time, so close Text Grab and don't open it for about a month. After a month restart Text Grab and try to run the Fullscreen Grab feature by clicking on the system tray icon. This is how the problem occurs.

I said one month because when I run Text Grab the next day I cannot reproduce this problem. Text Grab needs to be closed for a long time for the problem to occur.

I don't use Text Grab all the time, I usually use it once a month, so after using the app I close it from the system tray.

Video:
https://youtu.be/WquqK5p8YG4

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Where is the bug

• Fullscreen Grab

To Reproduce
Steps to reproduce the behavior:

1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

Where did you get Text Grab?

• Microsoft Store

Desktop (please complete the following information):

• OS: Windows 10
• Version: 22H2
• Text Grab Version: 4.6.0
• Device: Asus laptop / 1366x768 pixel

[TheJoeFin]

I have seen this before, but don't know what causes this issue. Do you use any other window or display management software like Display Fusion?

[SaifulLukman]

I have seen this before, but don't know what causes this issue. Do you use any other window or display management software like Display Fusion?

No, I don't use the app you mentioned or similar apps.

[SaifulLukman]

If you no longer need the video above, I will delete it.