Question: create unpersonalized tickets - is it possible?

[titi1125]

I can't figure out if it's possible to create unpersonalized tickets? In other words, tickets with a QR code for the event, but without the names of the people. So that the ticket can simply be passed on.

[syjer]

hi @titi1125 , currently not. A reservation and a ticket must have a "owner" (with firstname/lastname and email).

Could you specify your use case, as it's not something that we have encountered.

Thank you :)

[titi1125]

hi @syjer ,
thx for fast replay :)

sure; For example, I would need it for an event where it is not mandatory to provide your first and last name...

1. Create Ticket Type: Create a ticket type that does not require first and last names. You can make these fields optional, so only the email address is required.

2. Customize Form Fields: In the ticket settings, you can set the first and last name fields to be "optional" or even remove them entirely if they're not necessary. The email address field should be the only mandatory one.

3. QR Code Generation: Once the ticket purchase is complete, automatically generate a QR code for the ticket. This QR code can then be sent to the buyer via email or can be accessed directly in the user profile for the event.

4. Email Verification: To ensure that the ticket buyer is properly identified, you should use the email address as the key identifier. You can also set up an email confirmation to verify the email address before the ticket is issued.

5. Ticket Transfer (Optional): If you want to allow ticket transfers, you could enable the option for the ticket to be transferred to someone else. In this case, the email address would act as the key for transferring the ticket.

Summary:
-Ticket Type with no first and last name, only email address as a mandatory field.
-Automatic QR code generation after the purchase.
-Email verification to confirm the address.
-Optionally, allow ticket transfer via email address.

[syjer]

ok I see, an email would still be needed.

[titi1125]

@syjer ,
what do you think, is it possible to implement this as an option so that you can choose with or without a first and last name?

[syjer]

It would not be a simple change, it's not on our roadmap but a PR would be appreciated as a starting point.

[ggruening]

Hey everybody,

I would like to point out issue #1359 , which, although not directly related, could be resolved simultaneously with this enhancement. Take a look at the misunderstanding described here.

@syjer Perhaps the introduction of unpersonalized tickets can help to sort out the terms ‘owner’, ‘customer’ and ‘person who ordered the ticket’...

Either way, such tickets would indeed be an asset, especially for small events (such as theatre performances, readings, etc.). Perhaps an e-mail address is sufficient to be the "owner" of (several) tickets? Why do you really need a first name and surname? This consideration has already been made in other contexts here.

With the very best thanks for the fantastic work,
Gregor