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[FEATURE] Enhance Waitlist with Detailed Ticket Reservation Feature #1450

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justusweigmann opened this issue Jan 30, 2025 · 0 comments
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@justusweigmann
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Is your feature request related to a problem? Please describe.
We have successfully implemented a waitlist system, which is a great tool for gauging interest before the official ticket sales begin. However, we believe we can enhance this feature to provide even more value to our users and improve our planning capabilities. Currently, users can only indicate their general interest, without specifying the number and types of tickets they intend to purchase.

Describe the solution you'd like
We propose enhancing our waitlist system with a detailed reservation feature. This would allow users to specify the exact number of tickets they wish to purchase for each available category. When the official pre-sale begins, users would then only need to enter their payment details (credit card or PayPal) to complete their pre-reserved order. This streamlined process would make the ticket-buying experience more convenient and efficient for our valued customers.

Describe alternatives you've considered

Additional context
This enhancement would offer multiple benefits:

  1. It would provide us with more precise demand forecasts, allowing for better event planning and inventory management.
  2. Users would enjoy a smoother purchasing process, potentially increasing customer satisfaction.
  3. The detailed reservation might create a stronger sense of commitment from users, possibly leading to higher conversion rates at the sales launch.
  4. We could gather valuable data on the popularity of different ticket categories, informing future event strategies.

By implementing this feature, we aim to create a win-win situation that improves both the user experience and our operational efficiency. We're excited about the potential of this enhancement and look forward to your feedback.

@syjer syjer added the triage Issue analysis in progress label Feb 19, 2025
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