This plugin is aimed at augmenting the exerience of the AWS Support Cases Radar which is part of the Cloud Intelligence Dashboards Framework by leveraging Generative AI powered by Amazon Bedrock to summarize AWS Support Case Communications and help customers achieve operation excellence.
This plugin contains the following elements:
- case-summarization - a CloudFormation Template for deploying the AWS Support Case Summarization Plugin that integrates seamlessly with the Data Collection Framework.
This plugin comes with the following reasonable defaults that can be overriden through the parameters exposed by the CloudFormation template:
| Parameter | Description | Default |
|---|---|---|
| BedrockRegion | The AWS Region from which the Summarization is performed | us-east-1 |
| Instructions | Additional instructions passed to the Large Language Model for the summarization process customizability | '' |
| Provider | Large Language Model Provider for the summarization process customizability | Anthropic |
| FoundationModel | Foundation Model to be used for the summarization process | Claude 3.5 Sonnet |
| InferenceType | Summarization process Inference Type | 'ON_DEMAND' |
| Temperature | Summarization process Temperature | 0 |
| MaxTokens | Summarization process Maximum Tokens | 8096 |
| MaxRetries | Summarization process Maximum Retries | 30 |
| Timeout | Summarization process Timeout in seconds | 60 |
| BatchSize | Summarization process Batch Size for parallel processing | 1 |
- See Add or remove access to Amazon Bedrock foundation models for guidance.
* <kbd> <br> [Launch Stack >>](https://console.aws.amazon.com/cloudformation/home#/stacks/create/review?&templateURL=https://aws-managed-cost-intelligence-dashboards.s3.amazonaws.com/cfn/case-summarization/case-summarization.yaml&stackName=CidSupportCaseSummarizationStack) <br> </kbd>
See GUARDRAIL for more information.
See CONTRIBUTING for more information.
See SECURITY for more information.
As of today, the AWS Support Cases Summarization plugin does not make use of Amazon Bedrock Guardrails. See issue.
This project is licensed under the Apache-2.0 License.