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Crisis Response Teams

Meitar M edited this page Aug 20, 2016 · 17 revisions

WikiDocumentationUser DocumentationCrisis Response Teams

  • Released in version: 0.1
  • Also called: "Teams"

Crisis Response Teams (or just Teams, for short) are where alerts get sent and define the basic unit of organizing incident response actions. A Team is essentially a list or grouping of other users whom an individual can contact en-masse when they need to. It is a good idea to create different Teams for different purposes, and organize your Teams in a way that makes sense for you.

Accessing your Crisis Response Teams

To access your Teams page, first login to your account if you are not already logged in. (This process may differ slightly from one Buoy-enabled website to another.) Then, do this:

  1. Tap on or click the "My Teams" link in the left-hand Dashboard menu.

Annotated screenshot showing the WordPress Dashboard after initial account registration.

From this link you can access all your Buoy Team settings, including both Teams you own and others' Teams you have joined.

My Teams

The "My Teams" page shows all Teams you own, along with some basic information about each Team. Each Team is its own row, and basic stats for each Team are shown across multiple columns. You can sort your Teams listing by clicking on the column header for the stat you want to sort by. For instance, you can quickly find Teams with the most or fewest members on them by clicking on the "Members" column. Clicking on the same column header again will reverse the sort order.

Screenshot of "My Teams" page after registration.

When you first create your Buoy account, you will have three default Teams created for you, named Friends, Family, and Neighbours. You can use these Teams as-is, edit them to suit your needs, or delete them and create new Teams to replace them with. The following screenshot shows the initial state of the My Teams page, immediately after you first create your Buoy account.

Title

The Title column shows the name of your Team. The Team's title is displayed when choosing which Team(s) to send an alert to, so it should be short and briefly describe the purpose of the Team.

Date

The Date column shows you when you last made changes to this Team.

Members

The Members column shows a count of the total number of other users who you have invited to join this Team. This count includes people who have not yet accepted your invitation.

Confirmed Members

The Confirmed Members column shows a count of confirmed Team members. These are other users who you have invited and who have accepted your invitation to join the Team. Only confirmed members can receive alerts that you send, so this among the most pieces of information about a Team.

Default Team?

The Default Team? column shows a Yes or No depending on whether the given Team is pre-selected to receive alerts you send.

  • If a team is a default Team (marked with Yes in this column), then the confirmed members of that Team will receive alerts unless you explicitly deselect the Team(s) they're on when sending an alert.
  • If the Team is not a default Team (marked with No) in this column), then in order for its confirmed members to receive an alert, you must actively select the Team when you send a new alert.

You can change whether a Team is marked as default at any time by editing the Team itself.

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