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If the Wordpress storefront channel has its own category tree and categories, then the Wordpress plugin should only source the categories from the connected channel and keep the assigned categories in sync. Any categories that are no longer within the tree should be removed from Wordpress, any new categories that are added should be synced over, and product category assignments should be updated.
Actual behavior
The Wordpress channel has its own category tree and categories assigned yet categories assigned to the BigCommerce default storefront and other channels are synced over and remain in Wordpress. Products continue to be assigned to the default storefront's category instead of the categories associated with the channel
Steps to reproduce behavior
Connect Wordpress instance to fresh BigCommerce trial
Select "Yes, automatically list new BigCommerce products on this channel"
Select Full - Import and store all product data in WP database (default)
Disable webhooks
The plugin should sync the categories and products from the store successfully
Login to the BigCommerce Control panel and update to the new Category Manager Experience, which allows you to manage categories across multiple storefronts
Create a category tree under the Wordpress channel and create a new category
Pick one of the products and assign it to the newly created category under the Wordpress channel
Go into Wordpress and resync
Note that the new category was not brought over during the sync, the product's category assignment has not updated, and the categories from the default channel still existing in the plugin despite the channel now having its own category tree and categories
Screenshot/Video (if applicable)
Workaround or possible solution
The text was updated successfully, but these errors were encountered:
bc-erich
changed the title
Incorrect Categories From Other Channels Are Synced
Categories Are Not Correctly Sourced And Synced With Assigned Channel
Aug 30, 2024
bc-erich
changed the title
Categories Are Not Correctly Sourced And Synced With Assigned Channel
Categories Are Not Correctly Sourced And Synced From Assigned Channel Category Tree / Product Category Assignments Not Updated in Wordpress
Aug 30, 2024
bc-erich
changed the title
Categories Are Not Correctly Sourced And Synced From Assigned Channel Category Tree / Product Category Assignments Not Updated in Wordpress
Categories Are Not Correctly Sourced And Assigned to Products From Channel Category Tree
Aug 30, 2024
bc-erich
changed the title
Categories Are Not Correctly Sourced And Assigned to Products From Channel Category Tree
Categories Syncs Are Not Cleaned Up and Product Category Assignments Updated From Correct Channel
Sep 3, 2024
Expected behavior
If the Wordpress storefront channel has its own category tree and categories, then the Wordpress plugin should only source the categories from the connected channel and keep the assigned categories in sync. Any categories that are no longer within the tree should be removed from Wordpress, any new categories that are added should be synced over, and product category assignments should be updated.
Actual behavior
The Wordpress channel has its own category tree and categories assigned yet categories assigned to the BigCommerce default storefront and other channels are synced over and remain in Wordpress. Products continue to be assigned to the default storefront's category instead of the categories associated with the channel
Steps to reproduce behavior
Screenshot/Video (if applicable)
Workaround or possible solution
The text was updated successfully, but these errors were encountered: