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Mapping current feedback process / systems / touchpoints #5163

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anikbrazeau opened this issue Feb 26, 2025 · 0 comments
Open
7 tasks

Mapping current feedback process / systems / touchpoints #5163

anikbrazeau opened this issue Feb 26, 2025 · 0 comments
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@anikbrazeau @ioanacontu

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anikbrazeau commented Feb 26, 2025 •
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Description

To optimize our feedback repo/process/categorization/prioritization, we first need to understand how feedback is collected, organized, and analyzed across our different teams and systems.

Done when...

[ ] Current process mapped out including how feedback is taken in, organized, processed and prioritized by:

  • Support
  • Growth
  • CX
  • Design
  • Dev
  • Prodcut
  • Other

[ ] Shared back to the team
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@anikbrazeau @ioanacontu