Python ImportError undefined symbol when running bin/zou init-db on a fresh install

[elias-schwarze]

Context

Studio name: Balance Film GmbH
Zou version: 0.20.15
Zou installation type: self-hosted
Ubuntu Version 24.04.1 LTS

Describe the bug
While running bin/zou init-db while installing zou, it fails with a python error (Traceback attached) and does not initialize the zou database. As a result, the database remains empty.
Python3.12 is installed.

traceback.txt

Expected behavior
init-db should initialise the zou database.

Additional context
I was following the instructions at https://zou.cg-wire.com/ for setting up zou. We previously had a much older version (0.16.x) running, but I completely removed zou and attempted a fresh install for the current version. This is when the bug happened.

[EvanBldy]

Hi @elias-schwarze,
This is mainly a python/ubuntu error. Have you just upgraded your ubuntu ?
If yes, have you removed all the files from your virtualenv ?
I think I will start by removing and recreating my virtualenv in this case.

[elias-schwarze]

Apologies, I did indeed upgrade to Ubuntu 24.04 recently and it seems that I have a dependency issue with python3.12-dev. I will try and fix that before attempting to install zou again.

[elias-schwarze]

Hi @EvanBldy, after resolving my issues with the python3.12-dev package and recreating the zou venv, everything works like a charm. Thanks!

[EvanBldy]

Hi @elias-schwarze,

Cool! So I close this issue.

Have a nice day.