[Bug]: API error: 1000-1503 - Failed communication with adaptor

[kecsger]

The problem

I'm able to use the AQUAERA Smart Cloud app to make changes on the HeatPump unit and on the DHW, but on HomeAssistant the integration does not load, and throws error.

What version of Home Assistant Core are you running?

core-2025.1.2

What type of installation are you running?

Home Assistant OS

What version of the integration are you running?

0.7.0

Device description

Panasonic Aquaera KIT-AQC12HE8 type heat pump (WH-ADC0916H9E8 / WH-UQ12HE8) with DHW unit.

Is the integration loading?

No

Is the adapter able to connect to the Aquarea Smart Cloud with a stable internet connection?

Yes

Are you able to perform the action you're trying to with the Aquarea Smart Cloud Site/App?

Yes

Area of the issue

I get the following error message on the Integration:

ApiError: API error: 1000-1503 - Failed communication with adaptor. Please make sure
it is connected to the network or check again after resetting adaptor.

Anything in the logs?

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 379, in _async_refresh
    self.data = await self._async_update_data()
                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/config/custom_components/aquarea/coordinator.py", line 61, in _async_update_data
    self._device = await self._client.get_device(
                   ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    ...<3 lines>...
    )
    ^
  File "/usr/local/lib/python3.13/site-packages/aioaquarea/core.py", line 71, in _wrap
    response = await fn(client, *args, **kwargs)
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.13/site-packages/aioaquarea/core.py", line 600, in get_device
    await self.get_device_status(device_info.long_id),
    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.13/site-packages/aioaquarea/core.py", line 71, in _wrap
    response = await fn(client, *args, **kwargs)
               ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.13/site-packages/aioaquarea/core.py", line 509, in get_device_status
    response = await self.request(
               ^^^^^^^^^^^^^^^^^^^
    ...<4 lines>...
    )
    ^
  File "/usr/local/lib/python3.13/site-packages/aioaquarea/core.py", line 239, in request
    raise ApiError(error.error_code, error.error_message)
aioaquarea.errors.ApiError: API error: 1000-1503 - Failed communication with adaptor. Please make sure 
it is connected to the network or check again 
after resetting adaptor.

Additional information

No response

[kecsger]

Issue resolved today end of the day. Not sure why and how, though.
Shall I close the ticket, as well?