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Add faq entry to explain "Ihr Browser ist nicht kompatibel. Bitte öffnen Sie den Link in Chrome". #1301

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DerVogel2020 opened this issue May 26, 2021 · 4 comments
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enhancement Improvement of an existing feature faq mirrored-to-jira

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@DerVogel2020
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Feature description

Explain the mentioned text at the website after clicking a link to import a RAT result into CWA.

Problem and motivation

After clicking a link similar to following after receiving a RAT result:
Screenshot_20210526-201909_Firefox
the firefox browser on android 8 just opens the link in the browser so the following website is shown:

Screenshot_20210526-113701_Firefox

There are two possible solutions for the user:

  1. installing chrome
  2. hold on the "Ergebnis in App eintragen"-Link and click on "Link in externer App öffnen". This opens the CWA and after click on "Einverstanden" to approve the agreement and information the RAT result is imported in the CWA.

See also related

corona-warn-app/cwa-wishlist#532
corona-warn-app/cwa-event-landingpage#23

Is this something you're interested in working on

Yes, I can prepare a corresponding PR for the english and german faq if it's desired (and corona-warn-app/cwa-event-landingpage#23 won't be fixed, see also EXPOSUREAPP-7379 and EXPOSUREAPP-7359 )

@DerVogel2020 DerVogel2020 added the enhancement Improvement of an existing feature label May 26, 2021
@Ein-Tim
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Ein-Tim commented May 26, 2021

This problematic is also mentioned in https://www.coronawarn.app/en/blog/2021-05-11-how-to-rapid-test-integration/ at the very bottom.

@DerVogel2020
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Thanks @Ein-Tim . Hard to find 😆
These explanations should be included in the faq entry.

@Ein-Tim
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Ein-Tim commented Apr 15, 2022

@DerVogel2020 Do you still think this issue is relevant?

@DerVogel2020
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No, all fine now.

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Labels
enhancement Improvement of an existing feature faq mirrored-to-jira
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