Proposal: Automating Patient Care Reports in FortiPath - Bridging the Gap Between Agents and Medical Professionals

[cywf]

Hello FortiPath community! 🌟

As we continue to innovate and prioritize the safety of our agents, we're excited to introduce a new proposal that aims to streamline the medical reporting process: Automating Patient Care Reports.

Objective:

To enhance our EMS feature by allowing agents to quickly and efficiently generate digital Patient Care reports, ensuring seamless communication with EMS providers, services, and doctors.

Proposed Features:

1. Patient Care Report Card: Provide agents with a standardized report card to fill out during or after an incident.

2. QR Code Integration: Embed QR codes on the report card to ensure chain of custody and verify the authenticity of the report.

3. OCR Technology: Utilize Optical Character Recognition (OCR) to extract handwritten data from the scanned report card.

4. Digital Report Generation: Auto-populate a digital report based on the extracted data, ensuring accuracy and consistency.

5. Seamless Data Transmission: Allow the digital report to be easily shared with EMS providers, services, or doctors, ensuring timely and informed medical intervention.

6. Data Storage & Retrieval: Store the digital reports securely within FortiPath, allowing for easy retrieval and review when needed.

Benefits:

• Efficiency: Streamline the reporting process, reducing the time between an incident and medical intervention.

• Accuracy: Minimize human error by automating data extraction and report generation.

• Traceability: Ensure the authenticity and chain of custody of each report through QR code verification.

• Enhanced Communication: Facilitate better communication between agents and medical professionals, leading to better patient outcomes.

Challenges & Considerations:

1. Data Accuracy: Ensuring the OCR technology accurately extracts handwritten data will be crucial.

2. Privacy & Security: Safeguarding the digital reports and ensuring they are shared only with authorized personnel will be paramount.

3. Integration Complexity: Integrating the OCR technology and ensuring seamless data transmission might pose technical challenges.

4. Training & Awareness: Agents will need to be trained on how to fill out the report card and use the scanning feature effectively.

We believe this feature has the potential to revolutionize the way we handle medical emergencies and reports. As always, your insights, feedback, and suggestions are invaluable to us. Let's discuss how we can make this vision a reality and continue to prioritize the well-being of our agents.