Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Consider: Prevent the same number from showing up multiple times in service accordions #17251

Closed
1 task
xiongjaneg opened this issue Feb 15, 2024 · 3 comments
Closed
1 task
Labels
Epic Issue type Facilities Facilities products (VAMC, Vet Center, etc) Facility services (multi-product) A label for issues that affect how services are handled across multiple facility products Needs refining Issue status sitewide UX VAMC CMS managed product owned by Facilities team

Comments

@xiongjaneg
Copy link
Contributor

xiongjaneg commented Feb 15, 2024

User story

As a Veteran, I want to know which phone number to call for a specific service.

Problem statement

Within some VAMC service accordions, multiple numbers may be listed. They may have the same label and therefore be confusing to Veterans.

Example: Within the Mental health service accordion

  • Main Phone: 307-778-7550
  • Contact: 307-778-7550, ext. 7349
  • Contact: 307-920-3536
  • Appointments: 888-483-9127

Background

In #16652, Max started working on this solution, which has since been split off into this ticket. It is a bigger issue than mental health phone number, the scope of the original ticket. Max's work is saved into pull request va-16652-SAVED-avoid-duplicate-health-service-phone-numbers pending consideration of this problem statement.

Acceptance criteria

  • The code at src/site/facilities/health_care_local_health_service.drupal.liquid51 is removed.
  • [ ]
@xiongjaneg xiongjaneg added the Needs refining Issue status label Feb 15, 2024
@xiongjaneg xiongjaneg added the UX label Feb 15, 2024
@xiongjaneg xiongjaneg changed the title Prevent the same number from showing up multiple times in service accordions Consider: Prevent the same number from showing up multiple times in service accordions Feb 15, 2024
@xiongjaneg xiongjaneg added VAMC CMS managed product owned by Facilities team Facilities Facilities products (VAMC, Vet Center, etc) labels Feb 15, 2024
@maxx1128
Copy link

The code at src/site/facilities/health_care_local_health_service.drupal.liquid51 will likely need to be removed as well, since it risks having a duplicate number appear in the appointments section.

@aklausmeier
Copy link

@thejordanwood FYA of Drupal feasibilities / quirks that you should be looped in on as the designer for FE and Drupal UI

@xiongjaneg xiongjaneg added the Epic Issue type label Feb 27, 2024
@davidmpickett davidmpickett added the Facility services (multi-product) A label for issues that affect how services are handled across multiple facility products label May 2, 2024
@Agile6MSkinner
Copy link

This needs to be addressed with training. Too much tricky/unreliable logic to prevent systemically

@Agile6MSkinner Agile6MSkinner closed this as not planned Won't fix, can't repro, duplicate, stale Jan 31, 2025
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Epic Issue type Facilities Facilities products (VAMC, Vet Center, etc) Facility services (multi-product) A label for issues that affect how services are handled across multiple facility products Needs refining Issue status sitewide UX VAMC CMS managed product owned by Facilities team
Projects
None yet
Development

No branches or pull requests

6 participants