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Consider: Avoid duplicate appointment phone number headers in service accordions #17253

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xiongjaneg opened this issue Feb 15, 2024 · 1 comment
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Facilities Facilities products (VAMC, Vet Center, etc) Facility services (multi-product) A label for issues that affect how services are handled across multiple facility products Needs refining Issue status sitewide UX VAMC CMS managed product owned by Facilities team VBA for VBA facilities that are not Regional Offices Vet Center CMS managed product owned by Facilities team

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@xiongjaneg
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xiongjaneg commented Feb 15, 2024

User story

As a Veteran, I want to know which phone number to call for a service appointment.

Problem statement

Within some VAMC (and other products) service accordions, multiple service appointment headers may be listed. This may be confusing to Veterans.

Background

In #16652, Max started working on this solution, which has since been split off into this ticket. It is a bigger issue than mental health phone number, the scope of the original ticket. Max's work is saved into pull request va-16652-SAVED-avoid-duplicate-appt-headers pending consideration of this problem statement.

Acceptance criteria

  • [ ]
@xiongjaneg xiongjaneg added the Needs refining Issue status label Feb 15, 2024
@xiongjaneg xiongjaneg changed the title Consider: Avoid duplicate appointment headers in service accordions Consider: Avoid duplicate appointment phone number headers in service accordions Feb 15, 2024
@xiongjaneg xiongjaneg added VAMC CMS managed product owned by Facilities team Facilities Facilities products (VAMC, Vet Center, etc) Vet Center CMS managed product owned by Facilities team VBA for VBA facilities that are not Regional Offices UX labels Feb 15, 2024
@aklausmeier
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@thejordanwood FYA of Drupal feasibilities / quirks that you should be looped in on as the designer for FE and Drupal UI

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Labels
Facilities Facilities products (VAMC, Vet Center, etc) Facility services (multi-product) A label for issues that affect how services are handled across multiple facility products Needs refining Issue status sitewide UX VAMC CMS managed product owned by Facilities team VBA for VBA facilities that are not Regional Offices Vet Center CMS managed product owned by Facilities team
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