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[FR] Custom case closed state #707

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lukerosser opened this issue Jan 31, 2025 · 0 comments
Open

[FR] Custom case closed state #707

lukerosser opened this issue Jan 31, 2025 · 0 comments
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enhancement New feature or request

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@lukerosser
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Is your feature request related to a problem? Please describe.
Being able to add custom case state helps with reporting and tracking of where a case is up to when open. However it's also helpful to have different closed states to track why a case closed. Closing a case only allows the "Closed" state, you can't use any custom state to flag a case as closed.

Describe the solution you'd like
Give the option to add a type to custom case states to identify whether the case is open or closed when in that state.

@lukerosser lukerosser added the enhancement New feature or request label Jan 31, 2025
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