Ring beams_bridge_v1

[rrounds]

I currently have no ring devices responding in Homebridge.

This error came up after a few updates to the Homebridge server so I'm not 100% sure where and why it kicked in. In researching this, I saw numerous issues here on GitHub and on the web where the user's security system needed rebooting or something similar. I don't have a security system with Ring, so am unclear why the following error would show:

Ring beams_bridge_v1 40f1d612-e0de-4705-7c0a-af56f974a881 is offline or on cellular backup. Waiting for status to change.

I'm logged into Ring.com without issue (after deleting the device and letting it recreate.

I'm on a Raspberry Pi with these modules:

• Homebridge v1.6.1
• Ring plug in v12.0.1
• node.js v18.18.2

I've tried several downgrades of the plug-in and node.js down to 18.18.0, all with the same results.

Here's the config section for Ring in the Homebridge config:

    {
        "refreshToken": "[ token here ]",
        "unbridgeCameras": false,
        "debug": true,
        "platform": "Ring"
    }

I did try unbridling the cameras, but no luck there.

Also, I did a clean Homebridge install on a Mac and that yielded the same results (including a new Ring.com device entry).

Finally, I tried running the ring-device-data-cli from both machines, was logged in, but only had this response after several minutes waiting for a response:

Successfully logged in. Fetching devices...

Any suggestions on this? Many thanks!

The full log from restarting Homebridge forward is:

[10/29/2023, 9:31:06 AM] [HB Supervisor] Restarting Homebridge...
[10/29/2023, 9:31:06 AM] [HB Supervisor] Starting Homebridge with extra flags: -I
[10/29/2023, 9:31:06 AM] [HB Supervisor] Started Homebridge v1.6.1 with PID: 26629
[10/29/2023, 9:31:08 AM] Loaded config.json with 0 accessories and 4 platforms.
[10/29/2023, 9:31:08 AM] Loaded 0 cached accessories from cachedAccessories.
[10/29/2023, 9:31:08 AM] ---
[10/29/2023, 9:31:10 AM] Loaded plugin: [email protected]
[10/29/2023, 9:31:10 AM] Registering platform 'homebridge-config-ui-x.config'
[10/29/2023, 9:31:10 AM] ---
[10/29/2023, 9:31:11 AM] Disabled plugin: [email protected]
[10/29/2023, 9:31:11 AM] ---
[10/29/2023, 9:31:12 AM] Disabled plugin: [email protected]
[10/29/2023, 9:31:12 AM] ---
[10/29/2023, 9:31:19 AM] Loaded plugin: [email protected]
[10/29/2023, 9:31:19 AM] Registering platform 'homebridge-ring.Ring'
[10/29/2023, 9:31:19 AM] ---
[10/29/2023, 9:31:19 AM] Loading 4 platforms...
[10/29/2023, 9:31:19 AM] Ignoring config for the platform "Meross" in your config.json as the plugin "homebridge-meross" has been disabled.
[10/29/2023, 9:31:19 AM] Ignoring config for the platform "myQ" in your config.json as the plugin "homebridge-myq" has been disabled.
[10/29/2023, 9:31:19 AM] [Ring] Initializing Ring platform...
Setup Payload:
X-HM://0023PZZHZPAAE
Enter this code with your HomeKit app on your iOS device to pair with Homebridge:

┌────────────┐     
│ xxx-xx-xxx │     
└────────────┘     

[10/29/2023, 9:31:19 AM] Homebridge v1.6.1 (HAP v0.11.1) (Homebridge 69D1) is running on port 51223.
[10/29/2023, 9:31:21 AM] [Ring] Found the following locations:
[10/29/2023, 9:31:21 AM] [Ring] locationId: 9qh0yf-xxxx-0 - [city name here]
[10/29/2023, 9:31:21 AM] [Ring] Creating location socket.io connection - [city name here]
[10/29/2023, 9:31:21 AM] [Ring] Ring connected to socket.io server
[10/29/2023, 9:31:21 AM] [Ring] Ring beams_bridge_v1 40f1d612-e0de-4705-7c0a-af56f974a881 is offline or on cellular backup. Waiting for status to change

[rrounds]

DOH! I found a Ring floodlight disconnected from the network due to its Ring hub being powered off. Once that was corrected, everything kicked in. Seems like the error reported might have been any device not responding. The Ring app pointed this out and don't know why I didn't verify that in the first place. Well, learned a few things........