Customer support application with Next.js, Appwrite Cloud, Novu, and EmailJS

The application does the following:

allows customers to create support tickets,
authenticates staff and ensures that no one other than the staff can log in to the application,
notifies the staff when a customer creates a support ticket,
allows both the staff and customers to settle disputes via the live-chatting feature powered by Appwrite Cloud, and
sends a confirmation email to the customers when they open a ticket and also when a staff sends them a message regarding the open ticket.

Live Demo

How-to Guide

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Installation

Clone the project repository. Don't forget to star the repo 😉
Run npm install to install its dependencies.
Start the development server by running npm run dev

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