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Extension Mail Forwarding Problem #22

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Hook35 opened this issue Aug 21, 2017 · 4 comments
Open

Extension Mail Forwarding Problem #22

Hook35 opened this issue Aug 21, 2017 · 4 comments
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@Hook35
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Hook35 commented Aug 21, 2017

Hi,
I set up the extension by looking at the installation section.At the same time I uploaded the settings.json file to the g suite.But the extension didn't forward the selected mail.I couldn't find the issue.Would you help me to solve the issue?

@jordan-wright
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Hi there!

Thanks for reaching out. Could you please post a (redacted as necessary) copy of your settings.json?

Another thing that might help would be to open the background page inspection window and watching the console/network tab. You can do this by opening chrome://extensions, finding the "IsThisLegit" extension and selecting "Background page"

image

That will open a Chrome Devtools window that you can use to view the network requests that are sent when you report the email. You can also view the console tab in that window to see if there are any errors that appear when the email is reported.

If you could give this a shot and let us know the results, we'll be happy to continue troubleshooting!

@Hook35
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Hook35 commented Aug 26, 2017

Hi,
As you said,I posted the settings.json file.
settings.zip

By the way i've tried this before, but I'll try again and share the results.

@jmcgaug1
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Was there a solution to this? I seem to be having the same issue.

@flyinj
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flyinj commented Nov 30, 2017

Hi,
same problem here.
My settings.json is similar to the one uploaded by @Hook35 .
The extension is deployed on a test account that is not part of Gsuite. The settings.json file was dropped manually in the extension root folder. Parameters are not taken into account and the email is not forwarded.
The background page shows two requests being sent by the extension. The last one returns the email to the extension but the extension does not seem to forward it to the destination email or dashboard configured in settings.json.
I guess I am missing a thing in the way those parameters should be passed to the extension.
Any help is appreciated.

Thanks

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