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What: Create a new troubleshooting guide/section for the Elastic Security AI Assistant API that documents common issues, error scenarios, and their solutions. This documentation should be structured as a reference for developers and security analysts who are implementing or using the AI Assistant API.
Why: Users are experiencing various implementation challenges with the AI Assistant API, particularly around context handling, authentication, and request formatting. A centralized troubleshooting guide will reduce support tickets, improve implementation success rates, and provide clear resolution paths for common issues.
Resources
engineers on the GenAI team will need to contribute to document common issues and their solutions
Description
What: Create a new troubleshooting guide/section for the Elastic Security AI Assistant API that documents common issues, error scenarios, and their solutions. This documentation should be structured as a reference for developers and security analysts who are implementing or using the AI Assistant API.
Why: Users are experiencing various implementation challenges with the AI Assistant API, particularly around context handling, authentication, and request formatting. A centralized troubleshooting guide will reduce support tickets, improve implementation success rates, and provide clear resolution paths for common issues.
Resources
engineers on the GenAI team will need to contribute to document common issues and their solutions
Which documentation set does this change impact?
Elastic On-Prem and Cloud (all)
Feature differences
ALL
What release is this request related to?
N/A
Collaboration model
The documentation team
Point of contact.
Main contact: @dhru42 @jamesspi
Stakeholders:
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