You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Download Element X iOS
Login with user/password
Verify session from another device
See the list of chats, with a banner: "Enter your recovery key" (I don't have one), although I do have 3 logged devices.
All chats don't have history, even the rooms that are marked with "Members since they were invited" Read History permission.
Outcome
What did you expect?
Access chat history.
No warning message.
What happened instead?
Can't read history, chat backup out of sync
Your phone model
iPhone 13
Operating system version
iOS 17.6.1
Application version
1.9.3 (134)
Homeserver
matrix.org
Will you send logs?
Yes
The text was updated successfully, but these errors were encountered:
Was able to get it working by reseting the backup and generating a new key.
Forgive my ignorance on the matter - but why would that be necessary even after verification using another device? If the I was able to verify my session through another device, I do have access to that device, so I can go through the process to reset the backup / generate new keys.
Looks like you've fixed this so I'm going to close the issue. The banner was shown because even after verifying with another device, your key storage/backup wasn't able to fully sync. We've tidied up the banner for the next release to help communicate this out-of-sync state:
Steps to reproduce
Download Element X iOS
Login with user/password
Verify session from another device
See the list of chats, with a banner: "Enter your recovery key" (I don't have one), although I do have 3 logged devices.
All chats don't have history, even the rooms that are marked with "Members since they were invited" Read History permission.
Outcome
What did you expect?
Access chat history.
No warning message.
What happened instead?
Can't read history, chat backup out of sync
Your phone model
iPhone 13
Operating system version
iOS 17.6.1
Application version
1.9.3 (134)
Homeserver
matrix.org
Will you send logs?
Yes
The text was updated successfully, but these errors were encountered: