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Delete Remote management id #18229

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2 tasks done
cyrakuse opened this issue Nov 5, 2024 · 4 comments
Open
2 tasks done

Delete Remote management id #18229

cyrakuse opened this issue Nov 5, 2024 · 4 comments

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@cyrakuse
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cyrakuse commented Nov 5, 2024

Code of Conduct

  • I agree to follow this project's Code of Conduct

Is there an existing issue for this?

  • I have searched the existing issues

Version

10.0.16

Bug description

We use Anydesk for Remote Management.
In some computers, i have multiple Remote ID.
When i want to delete one, the page reload but the remote id is not deleted

When my computer make his inventory with GLPI agent, it never delete old remote id.

Relevant log output

don't have anything in log files.

Page URL

/front/computer.form.php

Steps To reproduce

Go to a computer
go to remote management tab
tick a remote id
click on action
click on delete

Your GLPI setup information

No response

Anything else?

No response

@trasher
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trasher commented Nov 5, 2024

When my computer make his inventory with GLPI agent, it never delete old remote id.

Please check if this happen with a partial (default on latests glpi-agent releases) or a full inventory.

@cyrakuse
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cyrakuse commented Nov 5, 2024

we had the problem with partial inventory so we have tested with full inventory and it's the same

@trasher
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trasher commented Nov 5, 2024

When i want to delete one, the page reload but the remote id is not deleted

I've tested on my local instance, I do not reproduce. When removing a remote management from a computer from the webUI, it works as expected on my side.

Maybe try without plugins, and on a fresh instance to see if you reproduce.

@trasher
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trasher commented Nov 5, 2024

(full inventory part at least has been fixed [and tested] as of #16057)

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