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Model Viewer fails to load on some older devices #4986

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LuisBoto opened this issue Jan 24, 2025 · 0 comments
Open

Model Viewer fails to load on some older devices #4986

LuisBoto opened this issue Jan 24, 2025 · 0 comments

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@LuisBoto
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When trying to load model viewer on some old or low end devices (tried an old laptop with intel graphics, a colleague also reported the same behaviour on their 2014 mac, among others) the ARRenderer class fails with an error:

Uncaught TypeError: this.threeRenderer is undefined

Which seems to come from line:

this.threeRenderer.xr.enabled = true;



Could be related to #4972 as the error looks similar. Nothing displays on the page at all after it fails, and the machines I tested seem able to run threeJS just fine otherwise. I managed to reproduce the error on my setup by using a small win7 container using the dockurr/windows Docker image.

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