ISSUE IMPORTING EMPLOYEE FROM TEMPLATE

[wwwardany]

Hello @horilla-opensource team,

This was a previously created ticket that was closed by the issue creator two weeks ago. It was very well written, so I decided to reopen it since I am facing the same issue. I can confirm that the below is indeed happening.

Currently I am facing an issue, where it shows error :
User ID Error
User with the email ID already exists while importing the excel file

example user email : [email protected]

Though the employee [email protected] does not exist, it show the above error. But when I try to create new employee with gmail [email protected] from GUI itself, it works!!
I tried accessing the database, the user is not present inside the employee_employe table, but the user exists in auth_user table. Is there any key reference which might affect the workflow?

Also I created another test user inside auth_user to ensure if it was the cause of issue and try importing the employee again using excel under employee dashboard so make sure if duplicate error was from the auth_user table, but the user was imported successfully, but not other real users. What could be the possible solution for this?

[horilla-opensource]

Hi @wwwardany ,

Were you able to try it out with a fresh database?

With Regards,
Team Horilla

[wwwardany]

I did, I tried 6 different samples with different same issue.

Further more the information gets added successfully in the backend, but does not reflect on Horilla

[wwwardany]

Hello @horilla-opensource

One more thing to note, once added I cannot delete it from PGadmin

[wwwardany]

Any update about this issue? is there anything I can provide to show the problem? @horilla-opensource

[christabeladdo]

I am experiencing the same issue. So the template only updates employee name and phone number. nothing else gets updated. is there a code we can amend to fix this challenge?