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ISSUE_TEMPLATE.md

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Prerequisites

  • Can you reproduce the problem in a fresh installation of the "develop" branch?
  • Do you have any errors in the PHP error log, or javascript console?
  • Did you check the osTicket forums?
  • Did you perform a cursory search to see if your bug or enhancement is already reported?

For more information on how to write a good bug report

Description

[Description of the bug or feature]

Steps to Reproduce

  1. [First Step]
  2. [Second Step]
  3. [and so on...]

Expected behavior: [What you expected to happen]

Actual behavior: [What actually happened]

Versions

Admin panel -> Dashboard -> Information which also additionally gives you information about you server.

Also, please include the OS and what version of the OS you're running. As well as your browser and browser version.