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Random display restarts and videos turns off #15296

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John15321 opened this issue Nov 13, 2024 · 1 comment
Open
1 of 11 tasks

Random display restarts and videos turns off #15296

John15321 opened this issue Nov 13, 2024 · 1 comment

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@John15321
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What happened?

Everytime so far that I have used jitsi, when I have my video on, it randomly turns off and on all of my screens (or at least windows of my browser, in my case Edge). And then it turns off my camera feed, my audio remains the same but the only way in which i can get my video back is to rejoin the call, but it can still happen anyway

Platform

  • Chrome (or Chromium based)
  • Firefox
  • Safari
  • Other desktop browser
  • Android browser
  • iOS browser
  • Electron app
  • Android mobile app
  • iOS mobile app
  • Custom app using a mobile SDK

Browser / app / sdk version

Edge/Jitsi Meet/

Relevant log output

I dont know where to get the logs from

Reproducibility

  • The problem is reproducible on meet.jit.si

More details?

This is a jitsi instance thats running on our server hosted on Flatvar
@damencho
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Have you tried to check your connection to that server? What do the signal bars show for your connection, any loss?

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@damencho @John15321