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Apologies for the long delay! And for the bad news. Thank you for letting us know there's demand and need for this kind of functionality! Unfortunately, work on this library is trumped by some other priorities in our team. I can't make any promises if and when we'll get around to implementing this – but we'd certainly be happy to accept contributions if any reader of this is willing to offer any!
The list-users API supports specifying the role, see https://developer.zendesk.com/rest_api/docs/support/users#list-users. Please add support for this parameter.
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