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Describe the bug
On Android, pre-roll ads do not play. Instead, the following error is returned: Ad Error: VAST media file loading reached a timeout of 8 seconds. Code: 402, AdErrorCode: 20402
To Reproduce
Use the following configuration in a React Native project with the JWPlayer React Native SDK:
Device: any Android device, e.g. Samsung S20FE, Pixel 9 PRO XL
OS: e.g. Android 12, 15
Additional context
To reproduce the issue exactly as described, a ready-to-use repository is available at: https://github.com/jakubjuraszek/jwplayer-ads-issue
The vastTag and video used in the example are standard test assets. Substituting other valid tags and videos results in the same behavior.
The text was updated successfully, but these errors were encountered:
Describe the bug
On Android, pre-roll ads do not play. Instead, the following error is returned:
Ad Error: VAST media file loading reached a timeout of 8 seconds. Code: 402, AdErrorCode: 20402
To Reproduce
Use the following configuration in a React Native project with the JWPlayer React Native SDK:
build.gradle
:Steps to reproduce the behavior:
Expected behavior
The pre-roll ad should appear before the main video content plays.
Screenshots / Visual evidence
Desktop (please complete the following information):
Device(s) affected
Additional context
To reproduce the issue exactly as described, a ready-to-use repository is available at: https://github.com/jakubjuraszek/jwplayer-ads-issue
The vastTag and video used in the example are standard test assets. Substituting other valid tags and videos results in the same behavior.
The text was updated successfully, but these errors were encountered: