How to debug Mailgun idle timeout exception

[vigneshgurusamy]

Hello,

We are sending one time password mail from a Job called GenerateCode. In recent days our otp jobs are randomly failing due to ide timeout exception while connecting with mailgun service.

When we contacted mailgun support team, they were asking to produce HTTP network logs of mailgun service calls. But i'm not sure how to enable or capture low level http network logs in laravel codebase because laravel uses multilevel dependency packages

laravel -> symfony/mailer -> symfony/mailgun -> symfony/http-client

I have even tried use Mail::to()->send()->getDebug(), but no luck. It fails before reaching the getDebug() code block.

Kindly help me if someone has solution to solve my problem.

Thank you in advance.

Code

Mail::to($data['email'])
    ->send(new SendOTPMail($code, $this->user));

Exceptions

- Symfony\Component\HttpClient\Exception\TimeoutException: Idle timeout reached for "https://api.mailgun.net/v3/mg.xxxx.com/messages.mime". in /var/www/api/releases/174/vendor/symfony/http-client/Chunk/ErrorChunk.php:62
- Next Symfony\Component\Mailer\Exception\HttpTransportException: Could not reach the remote Mailgun server. in /var/www/api/releases/174/vendor/symfony/mailgun-mailer/Transport/MailgunHttpTransport.php:77

Trace

Detailed exception trace

Symfony\Component\HttpClient\Exception\TimeoutException: Idle timeout reached for "https://api.mailgun.net/v3/mg.xxxx.com/messages.mime". in /var/www/api/releases/174/vendor/symfony/http-client/Chunk/ErrorChunk.php:62
Stack trace:
#0 /var/www/api/releases/174/vendor/symfony/http-client/Response/CommonResponseTrait.php(150): Symfony\Component\HttpClient\Chunk\ErrorChunk->isFirst()
#1 /var/www/api/releases/174/vendor/symfony/http-client/Response/TransportResponseTrait.php(55): Symfony\Component\HttpClient\Response\CurlResponse::initialize()
#2 /var/www/api/releases/174/vendor/symfony/mailgun-mailer/Transport/MailgunHttpTransport.php(72): Symfony\Component\HttpClient\Response\CurlResponse->getStatusCode()
#3 /var/www/api/releases/174/vendor/symfony/mailer/Transport/AbstractHttpTransport.php(71): Symfony\Component\Mailer\Bridge\Mailgun\Transport\MailgunHttpTransport->doSendHttp()
#4 /var/www/api/releases/174/vendor/symfony/mailer/Transport/AbstractTransport.php(68): Symfony\Component\Mailer\Transport\AbstractHttpTransport->doSend()
#5 /var/www/api/releases/174/vendor/symfony/mailgun-mailer/Transport/MailgunHeadersTrait.php(32): Symfony\Component\Mailer\Transport\AbstractTransport->send()
#6 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Mail/Mailer.php(521): Symfony\Component\Mailer\Bridge\Mailgun\Transport\MailgunHttpTransport->send()
#7 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Mail/Mailer.php(285): Illuminate\Mail\Mailer->sendSymfonyMessage()
#8 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Mail/Mailable.php(211): Illuminate\Mail\Mailer->send()
#9 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Support/Traits/Localizable.php(19): Illuminate\Mail\Mailable->Illuminate\Mail\{closure}()
#10 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Mail/Mailable.php(212): Illuminate\Mail\Mailable->withLocale()
#11 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Mail/Mailer.php(307): Illuminate\Mail\Mailable->send()
#12 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Mail/Mailer.php(253): Illuminate\Mail\Mailer->sendMailable()
#13 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Mail/PendingMail.php(124): Illuminate\Mail\Mailer->send()
#14 /var/www/api/releases/174/app/Jobs/User/GenerateCode.php(74): Illuminate\Mail\PendingMail->send()
#15 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\Jobs\User\GenerateCode->handle()
#16 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Container/Util.php(41): Illuminate\Container\BoundMethod::Illuminate\Container\{closure}()
#17 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(93): Illuminate\Container\Util::unwrapIfClosure()
#18 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(37): Illuminate\Container\BoundMethod::callBoundMethod()
#19 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Container/Container.php(651): Illuminate\Container\BoundMethod::call()
#20 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(128): Illuminate\Container\Container->call()
#21 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(141): Illuminate\Bus\Dispatcher->Illuminate\Bus\{closure}()
#22 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(116): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#23 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(132): Illuminate\Pipeline\Pipeline->then()
#24 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(123): Illuminate\Bus\Dispatcher->dispatchNow()
#25 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(141): Illuminate\Queue\CallQueuedHandler->Illuminate\Queue\{closure}()
#26 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(116): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#27 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(125): Illuminate\Pipeline\Pipeline->then()
#28 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(69): Illuminate\Queue\CallQueuedHandler->dispatchThroughMiddleware()
#29 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(98): Illuminate\Queue\CallQueuedHandler->call()
#30 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(429): Illuminate\Queue\Jobs\Job->fire()
#31 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(379): Illuminate\Queue\Worker->process()
#32 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(173): Illuminate\Queue\Worker->runJob()
#33 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(150): Illuminate\Queue\Worker->daemon()
#34 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(134): Illuminate\Queue\Console\WorkCommand->runWorker()
#35 /var/www/api/releases/174/vendor/laravel/horizon/src/Console/WorkCommand.php(51): Illuminate\Queue\Console\WorkCommand->handle()
#36 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Laravel\Horizon\Console\WorkCommand->handle()
#37 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Container/Util.php(41): Illuminate\Container\BoundMethod::Illuminate\Container\{closure}()
#38 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(93): Illuminate\Container\Util::unwrapIfClosure()
#39 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(37): Illuminate\Container\BoundMethod::callBoundMethod()
#40 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Container/Container.php(651): Illuminate\Container\BoundMethod::call()
#41 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Console/Command.php(139): Illuminate\Container\Container->call()
#42 /var/www/api/releases/174/vendor/symfony/console/Command/Command.php(308): Illuminate\Console\Command->execute()
#43 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Console/Command.php(124): Symfony\Component\Console\Command\Command->run()
#44 /var/www/api/releases/174/vendor/symfony/console/Application.php(998): Illuminate\Console\Command->run()
#45 /var/www/api/releases/174/vendor/symfony/console/Application.php(299): Symfony\Component\Console\Application->doRunCommand()
#46 /var/www/api/releases/174/vendor/symfony/console/Application.php(171): Symfony\Component\Console\Application->doRun()
#47 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Console/Application.php(102): Symfony\Component\Console\Application->run()
#48 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(129): Illuminate\Console\Application->run()
#49 /var/www/api/releases/174/artisan(37): Illuminate\Foundation\Console\Kernel->handle()
#50 {main}
Next Symfony\Component\Mailer\Exception\HttpTransportException: Could not reach the remote Mailgun server. in /var/www/api/releases/174/vendor/symfony/mailgun-mailer/Transport/MailgunHttpTransport.php:77
Stack trace:
#0 /var/www/api/releases/174/vendor/symfony/mailer/Transport/AbstractHttpTransport.php(71): Symfony\Component\Mailer\Bridge\Mailgun\Transport\MailgunHttpTransport->doSendHttp()
#1 /var/www/api/releases/174/vendor/symfony/mailer/Transport/AbstractTransport.php(68): Symfony\Component\Mailer\Transport\AbstractHttpTransport->doSend()
#2 /var/www/api/releases/174/vendor/symfony/mailgun-mailer/Transport/MailgunHeadersTrait.php(32): Symfony\Component\Mailer\Transport\AbstractTransport->send()
#3 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Mail/Mailer.php(521): Symfony\Component\Mailer\Bridge\Mailgun\Transport\MailgunHttpTransport->send()
#4 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Mail/Mailer.php(285): Illuminate\Mail\Mailer->sendSymfonyMessage()
#5 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Mail/Mailable.php(211): Illuminate\Mail\Mailer->send()
#6 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Support/Traits/Localizable.php(19): Illuminate\Mail\Mailable->Illuminate\Mail\{closure}()
#7 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Mail/Mailable.php(212): Illuminate\Mail\Mailable->withLocale()
#8 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Mail/Mailer.php(307): Illuminate\Mail\Mailable->send()
#9 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Mail/Mailer.php(253): Illuminate\Mail\Mailer->sendMailable()
#10 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Mail/PendingMail.php(124): Illuminate\Mail\Mailer->send()
#11 /var/www/api/releases/174/app/Jobs/User/GenerateCode.php(74): Illuminate\Mail\PendingMail->send()
#12 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\Jobs\User\GenerateCode->handle()
#13 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Container/Util.php(41): Illuminate\Container\BoundMethod::Illuminate\Container\{closure}()
#14 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(93): Illuminate\Container\Util::unwrapIfClosure()
#15 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(37): Illuminate\Container\BoundMethod::callBoundMethod()
#16 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Container/Container.php(651): Illuminate\Container\BoundMethod::call()
#17 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(128): Illuminate\Container\Container->call()
#18 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(141): Illuminate\Bus\Dispatcher->Illuminate\Bus\{closure}()
#19 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(116): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#20 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(132): Illuminate\Pipeline\Pipeline->then()
#21 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(123): Illuminate\Bus\Dispatcher->dispatchNow()
#22 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(141): Illuminate\Queue\CallQueuedHandler->Illuminate\Queue\{closure}()
#23 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(116): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}()
#24 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(125): Illuminate\Pipeline\Pipeline->then()
#25 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(69): Illuminate\Queue\CallQueuedHandler->dispatchThroughMiddleware()
#26 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(98): Illuminate\Queue\CallQueuedHandler->call()
#27 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(429): Illuminate\Queue\Jobs\Job->fire()
#28 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(379): Illuminate\Queue\Worker->process()
#29 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(173): Illuminate\Queue\Worker->runJob()
#30 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(150): Illuminate\Queue\Worker->daemon()
#31 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(134): Illuminate\Queue\Console\WorkCommand->runWorker()
#32 /var/www/api/releases/174/vendor/laravel/horizon/src/Console/WorkCommand.php(51): Illuminate\Queue\Console\WorkCommand->handle()
#33 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Laravel\Horizon\Console\WorkCommand->handle()
#34 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Container/Util.php(41): Illuminate\Container\BoundMethod::Illuminate\Container\{closure}()
#35 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(93): Illuminate\Container\Util::unwrapIfClosure()
#36 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(37): Illuminate\Container\BoundMethod::callBoundMethod()
#37 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Container/Container.php(651): Illuminate\Container\BoundMethod::call()
#38 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Console/Command.php(139): Illuminate\Container\Container->call()
#39 /var/www/api/releases/174/vendor/symfony/console/Command/Command.php(308): Illuminate\Console\Command->execute()
#40 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Console/Command.php(124): Symfony\Component\Console\Command\Command->run()
#41 /var/www/api/releases/174/vendor/symfony/console/Application.php(998): Illuminate\Console\Command->run()
#42 /var/www/api/releases/174/vendor/symfony/console/Application.php(299): Symfony\Component\Console\Application->doRunCommand()
#43 /var/www/api/releases/174/vendor/symfony/console/Application.php(171): Symfony\Component\Console\Application->doRun()
#44 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Console/Application.php(102): Symfony\Component\Console\Application->run()
#45 /var/www/api/releases/174/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(129): Illuminate\Console\Application->run()
#46 /var/www/api/releases/174/artisan(37): Illuminate\Foundation\Console\Kernel->handle()
#47 {main}