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PaymentDispute.md

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PaymentDispute

Properties

Name Type Description Notes
paymentDisputeId string This is the unique identifier of the payment dispute. This is the same identifier that is pass in to the call URI. This identifier is automatically created by eBay once the payment dispute comes into the eBay managed payments system. [optional]
paymentDisputeStatus string The enumeration value in this field gives the current status of the payment dispute. The status of a payment dispute partially determines other fields that are returned in the response. For implementation help, refer to <a href='https://developer.ebay.com/devzone/rest/api-ref/fulfillment/types/DisputeStateEnum.html&#39;&gt;eBay API documentation</a> [optional]
reason string The enumeration value in this field gives the reason why the buyer initiated the payment dispute. See DisputeReasonEnum type for a description of the supported reasons that buyers can give for initiating a payment dispute. For implementation help, refer to <a href='https://developer.ebay.com/devzone/rest/api-ref/fulfillment/types/DisputeReasonEnum.html&#39;&gt;eBay API documentation</a> [optional]
orderId string This is the unique identifier of the order involved in the payment dispute. Note: eBay rolled out a new Order ID format in June 2019. The legacy APIs still support the old and new order ID format to identify orders, but only the new order ID format is returned in REST-based API responses. [optional]
openDate string The timestamp in this field shows the date/time when the payment dispute was opened. This field is returned for payment disputes in all states. The timestamps returned here use the ISO-8601 24-hour date and time format, and the time zone used is Universal Coordinated Time (UTC), also known as Greenwich Mean Time (GMT), or Zulu. The ISO-8601 format looks like this: yyyy-MM-ddThh:mm.ss.sssZ. An example would be 2019-08-04T19:09:02.768Z. [optional]
closedDate string The timestamp in this field shows the date/time when the payment dispute was closed, so this field is only returned for payment disputes in the CLOSED state. The timestamps returned here use the ISO-8601 24-hour date and time format, and the time zone used is Universal Coordinated Time (UTC), also known as Greenwich Mean Time (GMT), or Zulu. The ISO-8601 format looks like this: yyyy-MM-ddThh:mm.ss.sssZ. An example would be 2019-08-04T19:09:02.768Z. [optional]
respondByDate string The timestamp in this field shows the date/time when the seller must respond to a payment dispute, so this field is only returned for payment disputes in the ACTION_NEEDED state. For payment disputes that currently require action by the seller, that same seller should look at the availableChoices array to see the available actions. The timestamps returned here use the ISO-8601 24-hour date and time format, and the time zone used is Universal Coordinated Time (UTC), also known as Greenwich Mean Time (GMT), or Zulu. The ISO-8601 format looks like this: yyyy-MM-ddThh:mm.ss.sssZ. An example would be 2019-08-04T19:09:02.768Z. [optional]
lineItems \macropage\SDKs\ebay\rest\fulfillment\Model\OrderLineItems[] This array is used to identify one or more order line items associated with the payment dispute. [optional]
amount \macropage\SDKs\ebay\rest\fulfillment\Model\SimpleAmount [optional]
resolution \macropage\SDKs\ebay\rest\fulfillment\Model\PaymentDisputeOutcomeDetail [optional]
returnAddress \macropage\SDKs\ebay\rest\fulfillment\Model\Address [optional]
sellerResponse string The enumeration value returned in this field indicates how the seller has responded to the payment dispute. The seller has the option of accepting the payment dispute and agreeing to issue a refund, accepting the payment dispute, agreeing to issue a refund, and requesting that the buyer return the item, or contesting the payment dispute. If the seller has yet to make a decision on the payment dispute, the enumeration value returned in this field will be SELLER_RESPONSE_OVERDUE. For implementation help, refer to <a href='https://developer.ebay.com/devzone/rest/api-ref/fulfillment/types/SellerResponseEnum.html&#39;&gt;eBay API documentation</a> [optional]
availableChoices string[] The value(s) returned in this array indicate the choices that the seller has when responding to the payment dispute. Once the seller has responded to the payment dispute, this field will no longer be shown, and instead, the sellerResponse field will show the decision that the seller made. [optional]
revision int This integer value indicates the revision number of the payment dispute. Each time an action is taken against a payment dispute, this integer value increases by 1. [optional]
evidence \macropage\SDKs\ebay\rest\fulfillment\Model\DisputeEvidence[] This container shows any evidence that has been provided by the seller to contest the payment dispute. Evidence may include shipment tracking information, proof of authentication documentation, image(s) to proof that an item is as described, or financial documentation/invoice. This container is only returned if the seller has provided at least one document used as evidence against the payment dispute. [optional]
evidenceRequests \macropage\SDKs\ebay\rest\fulfillment\Model\EvidenceRequest[] This container is returned if one or more evidence documents are being requested from the seller. [optional]
buyerProvided \macropage\SDKs\ebay\rest\fulfillment\Model\InfoFromBuyer [optional]
buyerUsername string This is the eBay user ID of the buyer that initiated the payment dispute. [optional]

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