Freescout gives "502 Bad Gateway" error

[sagat79]

After installing Freescout give a 502 Bad Gateway nginx error.

Oct 05 12:26:25 fsrvnl mash-freescout[552528]: 2024-10-05.09:26:25 [STARTING] ** [php-fpm] [45] Starting php-fpm 8.3.10
Oct 05 12:26:27 fsrvnl mash-freescout[552528]: 2024-10-05.09:26:27 [STARTING] ** [php-fpm] [46] Starting php-fpm 8.3.10
Oct 05 12:26:29 fsrvnl mash-freescout[552528]: 2024-10-05.09:26:29 [STARTING] ** [php-fpm] [47] Starting php-fpm 8.3.10
Oct 05 12:26:31 fsrvnl mash-freescout[552528]: 2024-10-05.09:26:31 [STARTING] ** [php-fpm] [48] Starting php-fpm 8.3.10
Oct 05 12:26:33 fsrvnl mash-freescout[552528]: 2024-10-05.09:26:33 [STARTING] ** [php-fpm] [49] Starting php-fpm 8.3.10
Oct 05 12:26:35 fsrvnl mash-freescout[552528]: 2024-10-05.09:26:35 [STARTING] ** [php-fpm] [50] Starting php-fpm 8.3.10
Oct 05 12:26:35 fsrvnl mash-freescout[552528]: [05-Oct-2024 09:26:35] ERROR: failed to open error_log (/www/logs/php-fpm/error.log): Permission denied (13)
Oct 05 12:26:35 fsrvnl mash-freescout[552528]: [05-Oct-2024 09:26:35] ERROR: failed to post process the configuration
Oct 05 12:26:35 fsrvnl mash-freescout[552528]: [05-Oct-2024 09:26:35] ERROR: FPM initialization failed
Oct 05 12:26:36 fsrvnl mash-freescout[552528]: 2024-10-05.09:26:36 [ERROR] ** [php-fpm] POTENTIAL RUNWAY DETECTECTED: Disabling 20-php-fpm service because it has tried restarting '50' times

  Process: 552486 ExecStartPre=/usr/bin/env sh -c /usr/bin/env docker rm mash-freescout 2>/dev/null || true (code=exited, status=0/SUCCESS)
    Process: 552498 ExecStartPre=/usr/bin/env docker create --rm --name=mash-freescout --log-driver=none --network=mash-freescout --env-file=/mash/freescout/env --label-file=/mash/freescout/labels --m>
    Process: 552508 ExecStartPre=/usr/bin/env docker network connect traefik mash-freescout (code=exited, status=0/SUCCESS)
    Process: 552518 ExecStartPre=/usr/bin/env docker network connect mash-postgres mash-freescout (code=exited, status=0/SUCCESS)
   Main PID: 552528 (docker)
      Tasks: 12 (limit: 28687)
     Memory: 8.8M
        CPU: 174ms
     CGroup: /system.slice/mash-freescout.service
             └─552528 docker start --attach mash-freescout

Oct 05 12:26:25 fsrvnl mash-freescout[552528]: 2024-10-05.09:26:25 [STARTING] ** [php-fpm] [45] Starting php-fpm 8.3.10
Oct 05 12:26:27 fsrvnl mash-freescout[552528]: 2024-10-05.09:26:27 [STARTING] ** [php-fpm] [46] Starting php-fpm 8.3.10
Oct 05 12:26:29 fsrvnl mash-freescout[552528]: 2024-10-05.09:26:29 [STARTING] ** [php-fpm] [47] Starting php-fpm 8.3.10
Oct 05 12:26:31 fsrvnl mash-freescout[552528]: 2024-10-05.09:26:31 [STARTING] ** [php-fpm] [48] Starting php-fpm 8.3.10
Oct 05 12:26:33 fsrvnl mash-freescout[552528]: 2024-10-05.09:26:33 [STARTING] ** [php-fpm] [49] Starting php-fpm 8.3.10
Oct 05 12:26:35 fsrvnl mash-freescout[552528]: 2024-10-05.09:26:35 [STARTING] ** [php-fpm] [50] Starting php-fpm 8.3.10
Oct 05 12:26:35 fsrvnl mash-freescout[552528]: [05-Oct-2024 09:26:35] ERROR: failed to open error_log (/www/logs/php-fpm/error.log): Permission denied (13)
Oct 05 12:26:35 fsrvnl mash-freescout[552528]: [05-Oct-2024 09:26:35] ERROR: failed to post process the configuration
Oct 05 12:26:35 fsrvnl mash-freescout[552528]: [05-Oct-2024 09:26:35] ERROR: FPM initialization failed
Oct 05 12:26:36 fsrvnl mash-freescout[552528]: 2024-10-05.09:26:36 [ERROR] ** [php-fpm] POTENTIAL RUNWAY DETECTECTED: Disabling 20-php-fpm service because it has tried restarting '50' times