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BUG: Login screen asking for Email, Password, Key ID and API key #1342

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phishsticks opened this issue Sep 2, 2024 · 2 comments
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@phishsticks
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phishsticks commented Sep 2, 2024

Describe the bug

When entering my Username, Password, API ID , API Key, I receive the following error before being returned to the login screen.

[WyzeBridge] [API] code='1000' msg='Invalid credentials, please check username, password, keyid or apikey' method=POST path=/api/user/login
[WyzeBridge] [API] Clearing credentials. Please try again.
[WyzeBridge] Credentials required to complete login!
[WyzeBridge] Please visit the WebUI to enter your credentials.

I have confirmed my username & password are correct, including no special characters in the password.
I have tried recreating the api key multiple times with no luck.
The container is not routed via a VPN and has been confirmed via 'curling' from the container

I am running in docker via unraid with macvlan.
Screenshot 2024-09-02 at 9 11 19 PM

Affected Bridge Version

2.10.2

Bridge type

Docker Run/Compose

Affected Camera(s)

Wyze Cam 3

Affected Camera Firmware

No response

docker-compose or config (if applicable)

No response

@phishsticks phishsticks added the bug Something isn't working label Sep 2, 2024
@ThatButters
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I'm experiencing this same issue

@ThatButters
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Okay after some digging i managed to figure out where I was having issues.

Specifically for me I had to change my login/password I was using for the Web UI login to match this from the documentation:

Credentials are case sensitive.
WB_USERNAME will default to wbadmin if not explicitly set.
WB_PASSWORD will default to username part of the Wyze email address if not explicitly set.
Example: For the email address [email protected], the WB_PASSWORD will be john123.

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