- "Preface: On editing an open book" by Bryan Behrenshausen
- "Introduction: The Open Organization comes to IT" by UNKNOWN
- "Introduction" by Mike Walker
- "What is an IT culture?" by Jono Bacon
- "Organizational learning: a new perspective on DevOps" by Gene Kim
- "Innovation requires new approaches to feedback and failure" by Jim Whitehurst
- "The nature of accountability in IT cultures" by Gordon Haff
- "Culture trumps tools every time" by Matt Micene
- "Developing a culture where people can speak up" by Nick Hall
- "When a Buffer developer open sourced his code" by Jordan Morgan
- "How new communication technologies are affecting peer-to-peer engagement" by Ron McFarland
- "What engineers and marketers can learn from each other" by Jackie Yeaney
- "Section review" by the editors and community
- "Introduction" by Jason Yee
- "How to strengthen your agile heartbeat with powerful retrospectives" by Matt Thompson
- "Doing things right and doing the right things" by Allison Matlack
- "The benefits of tracking issues publicly" by Chad Whitacre
- "Onboarding for an agile team" by Jen Krieger
- "Mastering feedback loops" by Jimmy Sjölund
- "What to do when your open team has imposter syndrome" by Laura Hilliger
- "Making open source fashionable" by Lauri Apple
- Leveraging the power of impact mapping by UNKNOWN
- "Assuming positive intent when working across teams" by Jonas Rosland
- "Creating a blameless culture" by Dave Zwieback
- "Hiring with culture in mind" by Julie Gunderson
- "Section review" by the editors and community