diff --git a/NEWS.adoc b/NEWS.adoc
index 03f36a4dc3..4cd3951746 100644
--- a/NEWS.adoc
+++ b/NEWS.adoc
@@ -117,7 +117,7 @@ https://github.com/networkupstools/nut/milestone/11
    * General suggestion from `possibly_supported()` message method for devices
      with VendorID=`0x06da` (Phoenixtec), seen in some models supported by
      MGE HID or Liebert HID, updated to suggest trying `nutdrv_qx`. [#334]
-   * MGE HID list of `mge_model_names[]` was extended for Eaton 5PX and 5SC
+   * MGE HID list of `mge_model_names[]` was extended for Eaton 9E, 5PX and 5SC
      series (largely guessing, feedback and PRs for adaptation to actual
      string values reported by devices via USB are welcome), so these devices
      would now report `battery.voltage` and `battery.voltage.nominal`. [#2380]
diff --git a/data/driver.list.in b/data/driver.list.in
index 8fb11cb768..b8f33caf43 100644
--- a/data/driver.list.in
+++ b/data/driver.list.in
@@ -362,6 +362,7 @@
 "Eaton"	"ups"	"5"	"5S"	"USB port"	"usbhid-ups"
 "Eaton"	"ups"	"5"	"5SC"	"USB port"	"usbhid-ups"
 "Eaton"	"ups"	"5"	"5P"	"USB port"	"usbhid-ups"
+"Eaton"	"ups"	"5"	"9E"	"USB port"	"usbhid-ups"
 "Eaton"	"ups"	"5"	"9SX"	"USB port"	"usbhid-ups"
 "Eaton"	"ups"	"5"	"9PX"	"USB port"	"usbhid-ups"
 "Eaton"	"ups"	"5"	"9PX Split Phase 6/8/10 kVA"	"USB port"	"usbhid-ups"
diff --git a/drivers/libusb0.c b/drivers/libusb0.c
index bc73eb2a99..c201d3d96f 100644
--- a/drivers/libusb0.c
+++ b/drivers/libusb0.c
@@ -542,6 +542,62 @@ static int libusb_open(usb_dev_handle **udevp,
 
 			nut_usb_set_altinterface(udev);
 
+			/* If libusb failed to identify the device strings earlier,
+			 * can we do that after claiming the interface? Just try...
+			 * Note that we succeeded so far, meaning these strings were
+			 * not among matching criteria. But they can be important for
+			 * our drivers (e.g. per-model tweaks) and pretty reporting
+			 * of certain `device.*` and/or `ups.*` data points.
+			 */
+			if (!curDevice->Vendor) {
+				retries = MAX_RETRY;
+				while (retries > 0) {
+					ret = usb_get_string_simple(udev, dev->descriptor.iManufacturer,
+						string, sizeof(string));
+					if (ret > 0) {
+						curDevice->Vendor = xstrdup(string);
+						break;
+					}
+					retries--;
+					upsdebugx(1, "%s get iManufacturer failed, retrying...", __func__);
+				}
+				upsdebugx(2, "- Manufacturer: %s", curDevice->Vendor ? curDevice->Vendor : "unknown");
+			}
+
+			if (!curDevice->Product) {
+				retries = MAX_RETRY;
+				while (retries > 0) {
+					ret = usb_get_string_simple(udev, dev->descriptor.iProduct,
+						string, sizeof(string));
+					if (ret > 0) {
+						curDevice->Product = xstrdup(string);
+						break;
+					}
+					retries--;
+					upsdebugx(1, "%s get iProduct failed, retrying...", __func__);
+				}
+				upsdebugx(2, "- Product: %s", curDevice->Product ? curDevice->Product : "unknown");
+			}
+
+			if (!curDevice->Serial) {
+				retries = MAX_RETRY;
+				while (retries > 0) {
+					ret = usb_get_string_simple(udev, dev->descriptor.iSerialNumber,
+						string, sizeof(string));
+					if (ret > 0) {
+						curDevice->Serial = xstrdup(string);
+						break;
+					}
+					retries--;
+					upsdebugx(1, "%s get iSerialNumber failed, retrying...", __func__);
+				}
+				upsdebugx(2, "- Serial Number: %s", curDevice->Serial ? curDevice->Serial : "unknown");
+			}
+
+			/* Did the driver provide a callback method for any further
+			 * device acceptance checks (e.g. when same ID is supported
+			 * by several sub-drivers, differing by vendor/model strings)?
+			 */
 			if (!callback) {
 				return 1;
 			}
diff --git a/drivers/libusb1.c b/drivers/libusb1.c
index 6f710cb95f..2f325f30f1 100644
--- a/drivers/libusb1.c
+++ b/drivers/libusb1.c
@@ -33,7 +33,7 @@
 #include "nut_stdint.h"
 
 #define USB_DRIVER_NAME		"USB communication driver (libusb 1.0)"
-#define USB_DRIVER_VERSION	"0.48"
+#define USB_DRIVER_VERSION	"0.49"
 
 /* driver description structure */
 upsdrv_info_t comm_upsdrv_info = {
@@ -601,6 +601,74 @@ static int nut_libusb_open(libusb_device_handle **udevp,
 
 		nut_usb_set_altinterface(udev);
 
+		/* If libusb failed to identify the device strings earlier,
+		 * can we do that after claiming the interface? Just try...
+		 * Note that we succeeded so far, meaning these strings were
+		 * not among matching criteria. But they can be important for
+		 * our drivers (e.g. per-model tweaks) and pretty reporting
+		 * of certain `device.*` and/or `ups.*` data points.
+		 */
+		if (!curDevice->Vendor) {
+			retries = MAX_RETRY;
+			while (retries > 0) {
+				ret = libusb_get_string_descriptor_ascii(udev, dev_desc.iManufacturer,
+					(unsigned char*)string, sizeof(string));
+				if (ret > 0) {
+					curDevice->Vendor = strdup(string);
+					if (curDevice->Vendor == NULL) {
+						libusb_free_device_list(devlist, 1);
+						fatal_with_errno(EXIT_FAILURE, "Out of memory");
+					}
+					break;
+				}
+				retries--;
+				upsdebugx(1, "%s get iManufacturer failed, retrying...", __func__);
+			}
+			upsdebugx(2, "- Manufacturer: %s", curDevice->Vendor ? curDevice->Vendor : "unknown");
+		}
+
+		if (!curDevice->Product) {
+			retries = MAX_RETRY;
+			while (retries > 0) {
+				ret = libusb_get_string_descriptor_ascii(udev, dev_desc.iProduct,
+					(unsigned char*)string, sizeof(string));
+				if (ret > 0) {
+					curDevice->Product = strdup(string);
+					if (curDevice->Product == NULL) {
+						libusb_free_device_list(devlist, 1);
+						fatal_with_errno(EXIT_FAILURE, "Out of memory");
+					}
+					break;
+				}
+				retries--;
+				upsdebugx(1, "%s get iProduct failed, retrying...", __func__);
+			}
+			upsdebugx(2, "- Product: %s", curDevice->Product ? curDevice->Product : "unknown");
+		}
+
+		if (!curDevice->Serial) {
+			retries = MAX_RETRY;
+			while (retries > 0) {
+				ret = libusb_get_string_descriptor_ascii(udev, dev_desc.iSerialNumber,
+					(unsigned char*)string, sizeof(string));
+				if (ret > 0) {
+					curDevice->Serial = strdup(string);
+					if (curDevice->Serial == NULL) {
+						libusb_free_device_list(devlist, 1);
+						fatal_with_errno(EXIT_FAILURE, "Out of memory");
+					}
+					break;
+				}
+				retries--;
+				upsdebugx(1, "%s get iSerialNumber failed, retrying...", __func__);
+			}
+			upsdebugx(2, "- Serial Number: %s", curDevice->Serial ? curDevice->Serial : "unknown");
+		}
+
+		/* Did the driver provide a callback method for any further
+		 * device acceptance checks (e.g. when same ID is supported
+		 * by several sub-drivers, differing by vendor/model strings)?
+		 */
 		if (!callback) {
 			libusb_free_config_descriptor(conf_desc);
 			libusb_free_device_list(devlist, 1);
diff --git a/drivers/mge-hid.c b/drivers/mge-hid.c
index 920c19d3db..97ca23b1ba 100644
--- a/drivers/mge-hid.c
+++ b/drivers/mge-hid.c
@@ -50,7 +50,7 @@
 # endif
 #endif
 
-#define MGE_HID_VERSION		"MGE HID 1.47"
+#define MGE_HID_VERSION		"MGE HID 1.48"
 
 /* (prev. MGE Office Protection Systems, prev. MGE UPS SYSTEMS) */
 /* Eaton */
@@ -131,7 +131,8 @@ typedef enum {
 		MGE_PULSAR_M_2200,
 		MGE_PULSAR_M_3000,
 		MGE_PULSAR_M_3000_XL,
-	EATON_5P = 0x500			/* Eaton 5P / 5PX / 5SC series */
+	EATON_5P = 0x500,			/* Eaton 5P / 5PX / 5SC series */
+	EATON_9E = 0x900			/* Eaton 9E entry-level series */
 } models_type_t;
 
 /* Default to line-interactive or online (ie, not offline).
@@ -489,6 +490,7 @@ static const char *mge_battery_voltage_nominal_fun(double value)
 
 	case MGE_PULSAR_M:
 	case EATON_5P:
+	case EATON_9E:	/* Presumably per https://github.com/networkupstools/nut/issues/1925#issuecomment-1562342854 */
 		break;
 
 	default:
@@ -514,6 +516,7 @@ static const char *mge_battery_voltage_fun(double value)
 	case MGE_EVOLUTION:
 	case MGE_PULSAR_M:
 	case EATON_5P:
+	case EATON_9E:	/* Presumably per https://github.com/networkupstools/nut/issues/1925#issuecomment-1562342854 */
 		break;
 
 	default:
@@ -1144,6 +1147,34 @@ static models_name_t mge_model_names [] =
 	{ "Eaton 5SC", "2200", EATON_5P, NULL },
 	{ "Eaton 5SC", "3000", EATON_5P, NULL },
 
+	/* Eaton 9E entry-level series per discussions in
+	 * https://github.com/networkupstools/nut/issues/1925
+	 * https://github.com/networkupstools/nut/issues/2380
+	 * https://github.com/networkupstools/nut/issues/2492
+	 */
+	{ "Eaton 9E", "1000",  EATON_9E, "9E1000" },
+	{ "Eaton 9E", "1000i", EATON_9E, "9E1000i" },
+	{ "Eaton 9E", "1000iau", EATON_9E, "9E1000iau" },
+	{ "Eaton 9E", "1000ir", EATON_9E, "9E1000ir" },
+	{ "Eaton 9E", "2000",  EATON_9E, "9E2000" },
+	{ "Eaton 9E", "2000i", EATON_9E, "9E2000i" },
+	{ "Eaton 9E", "2000iau", EATON_9E, "9E2000iau" },
+	{ "Eaton 9E", "2000ir", EATON_9E, "9E2000ir" },
+	{ "Eaton 9E", "3000",  EATON_9E, "9E3000" },
+	{ "Eaton 9E", "3000i", EATON_9E, "9E3000i" },
+	{ "Eaton 9E", "3000iau", EATON_9E, "9E3000iau" },
+	{ "Eaton 9E", "3000ir", EATON_9E, "9E3000ir" },
+	{ "Eaton 9E", "3000ixl", EATON_9E, "9E3000ixl" },
+	{ "Eaton 9E", "3000ixlau", EATON_9E, "9E3000ixlau" },
+
+	/* https://github.com/networkupstools/nut/issues/1925#issuecomment-1609262963
+	 * if we failed to get iManufacturer, iProduct and iSerialNumber but saw
+	 * the UPS.Flow.[4].ConfigApparentPower (the "2000" or "3000" part here)
+	 */
+	{ "unknown",  "1000",  EATON_9E, "9E1000i (presumed)" },
+	{ "unknown",  "2000",  EATON_9E, "9E2000i (presumed)" },
+	{ "unknown",  "3000",  EATON_9E, "9E3000i (presumed)" },
+
 	/* Pulsar M models */
 	{ "PULSAR M", "2200", MGE_PULSAR_M_2200, NULL },
 	{ "PULSAR M", "3000", MGE_PULSAR_M_3000, NULL },