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Printing receipt as image from tables using nexo print server #370

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mahmoud-Elshahawy opened this issue Feb 9, 2021 · 1 comment
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supported-licences Mention if a user has supported licences

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@mahmoud-Elshahawy
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Username : Penta
Provide a username as created on Nexo Platform: https://api.nexopos.com/register. Only the owner of the account can POST an issue.

Describe the bug
After enable converting the receipt as image when i try to print the receipt from nps print button or register button from dine in tables it print the receipt without converting so the Arabic items are printed in symbols.

  1. Go to dine in in pos screen
  2. Click on register print button from any opened table

Environment (please complete the following information):

  • NexoPOS: [3.15.31]
  • Gastro (if installed) [2.3.106]
  • PHP version [7.2]
  • MySQL version [5.6]
  • Devise used (desktop browser).
@nexopos
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nexopos commented Feb 9, 2021

Hi, here is a quick recap of your licences on Nexo Platform.

ID Application Support Expire Used Status
16195010 NexoPOS - Extendable PHP Point of Sale 2020-03-25 15:22:03 Not Used Expired
20242963 Gastro - Restaurant Extension for NexoPOS 2020-03-25 15:22:03 Not Used Expired
21867974 Nexo Print Server 2020-04-06 12:08:15 Used Expired
21867974 Nexo Print Server 2021-03-05 13:48:55 Used Supported
21867974 Nexo Print Server 2021-04-09 20:21:21 Used Supported
21867974 Nexo Print Server 2021-05-13 16:45:56 Used Supported
21867974 Nexo Print Server 2021-06-29 15:29:59 Used Supported

@nexopos nexopos added the supported-licences Mention if a user has supported licences label Feb 9, 2021
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