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"CIRA: Failed to add trusted root certificate" when LMS installed on Linux #329

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rsdmike opened this issue Jan 9, 2024 · 1 comment
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@rsdmike
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rsdmike commented Jan 9, 2024

HW: Dell Optiplex 7000
AMT:
Version : 16.1.27
Build Number : 2176
SKU : 16392
Features : AMT Pro Corporate
OS: Ubuntu 22.04.2 LTS
LMS installed via snap

When lms is installed, and activating a device with a CIRA profile with ACM remotely, i get the following status upon activation:

time="2024-01-09T14:51:33-07:00" level=info msg="Status: already enabled in admin mode."
time="2024-01-09T14:51:33-07:00" level=info msg="Network: Wired Network Configured"
time="2024-01-09T14:51:33-07:00" level=info msg="CIRA: Failed to add trusted root certificate"
time="2024-01-09T14:51:33-07:00" level=info msg="TLS: unconfigured"
time="2024-01-09T14:51:33-07:00" level=debug msg="closing connection to lms"

If i remove LMS, then activation proceeds normally and without issue.

time="2024-01-09T15:14:30-07:00" level=info msg="Status: Admin control mode."
time="2024-01-09T15:14:30-07:00" level=info msg="Network: Wired Network Configured"
time="2024-01-09T15:14:30-07:00" level=info msg="CIRA: Configured"
time="2024-01-09T15:14:30-07:00" level=info msg="TLS: unconfigured"

I have not established if this applies to Windows as well.

@github-project-automation github-project-automation bot moved this to 🆕 New in Feature Backlog Jan 9, 2024
@bwendlandt-intel bwendlandt-intel added the bug Something isn't working label Jan 11, 2024
@rgl
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rgl commented Jan 12, 2024

FWIW, using LMS from https://github.com/rgl/lms-binaries works here. I do not use the snap.

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