Installing Ollama - Forever

[waseem852]

Checked for Existing Issues?

• Yes, I have checked existing issues and cannot find one related to this.

Software

Desktop Application

Operating System / Platform

Windows

Your Pieces OS Version

11.1.2

Early Access Program

• Yes, this is related to an Early Access Program feature.

Kindly describe the bug and include as much detail as possible on what you were doing so we can reproduce the bug.

I have Ollama installed and this is stuck like this forever. I even tried uninstalling Ollama. Still the same :-(

[pieces-support-bot]

Hi @waseem852 - Thank you so much for creating this issue. Your issue has been automatically triaged and routed to the proper Pieces team member. Look for a follow-up within the next 24 hours.

Based on the details you provided, you might find these related issues helpful:

• Models Download Fail
• Ollama failed to install in pieces
• Pieces OS conflicting with Installed Ollama Server?

In the meantime, please check out these helpful resources:

• Existing Issues: https://github.com/pieces-app/support/issues
• Documentation: https://docs.pieces.app
• YouTube Channel: https://www.youtube.com/@getpieces

We appreciate your patience and contribution to making Pieces better!

[brian-at-pieces]

Hey there, sorry you're experiencing this issue. Did you install Ollama via Pieces or manually? Also, have you tried restarting Pieces OS and Pieces Desktop? If restarting doesn't work, then I'm more than happy to jump on a call to help resolve this. Feel free to schedule a meeting here: https://calendar.app.google/AKG7qTTysPqR7Hgt7

Thanks for reporting.

[waseem852]

Hey there, sorry you're experiencing this issue. Did you install Ollama via Pieces or manually? Also, have you tried restarting Pieces OS and Pieces Desktop? If restarting doesn't work, then I'm more than happy to jump on a call to help resolve this. Feel free to schedule a meeting here: https://calendar.app.google/AKG7qTTysPqR7Hgt7

Thanks for reporting.

Hei @brian-at-pieces ,
Thank you for your quick response.

I installed Ollama through set up and tried with pieces, same
Uninstalled Ollama and tried from Pieces, Same
Installed Ollama through winget and tried with pieces, Same

don't know what I am doing wrong here :-(

[brian-at-pieces]

Did you shut down both Pieces apps after uninstalling Ollama?

[waseem852]

Yes. I even killed both through Task Manager.

[brian-at-pieces]

Would you be willing to jump on a call now to debug? I have some ideas but it would be easier to explain in person :)

[waseem852]

Yes Please. That would be great!

[brian-at-pieces]

Awesome, if you send me an email at [email protected] I'll send you a meeting invite!