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if frontend related, tell us your Browser, Version and OS
OS: [e.g. iOS] Linux
Browser [e.g. chrome, safari] Chrome
Version [e.g. 22] 131.0.6778.204 (64-bit)
Describe the bug
Our dash application enables users to generate multiplexed channel images and export them as tiff. The export is handled through dcc.send_file. This routinely works for files up to 100-200mb in size, but for larger tiffs such as 400-500mb, the callback gets stuck when sending the file. By checking the temp cache where the tiff is initially written, I can see that the send_file function is causing the delay, as the tiff has already been written to a temporary location.
Expected behavior
Considering that sending a 100 mb tiff through with send_file typically takes 3-4 seconds, I would expect the larger 500mb tiff to take approximately a linear amount of time proportionally to complete.
The text was updated successfully, but these errors were encountered:
matt-sd-watson
changed the title
[BUG] large tiff file through send_file hang in callback indefinitely
[BUG] Sending large tiff files through send_file causes the callback to hang indefinitely
Jan 31, 2025
gvwilson
changed the title
[BUG] Sending large tiff files through send_file causes the callback to hang indefinitely
Sending large tiff files through send_file causes the callback to hang indefinitely
Feb 3, 2025
pip list | grep dash
belowif frontend related, tell us your Browser, Version and OS
Describe the bug
Our dash application enables users to generate multiplexed channel images and export them as tiff. The export is handled through
dcc.send_file
. This routinely works for files up to 100-200mb in size, but for larger tiffs such as 400-500mb, the callback gets stuck when sending the file. By checking the temp cache where the tiff is initially written, I can see that thesend_file
function is causing the delay, as the tiff has already been written to a temporary location.Expected behavior
Considering that sending a 100 mb tiff through with
send_file
typically takes 3-4 seconds, I would expect the larger 500mb tiff to take approximately a linear amount of time proportionally to complete.The text was updated successfully, but these errors were encountered: