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Firefox: Extension shows whitescreen #1458

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bkchr opened this issue Sep 10, 2024 · 8 comments
Open

Firefox: Extension shows whitescreen #1458

bkchr opened this issue Sep 10, 2024 · 8 comments
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Bug Tracks issues causing errors or unintended behavior, critical to fix for reliability. P4 - Needs Investigation Requires analysis to determine cause or feasibility. Not fully understood, needs research first.

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@bkchr
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bkchr commented Sep 10, 2024

When trying to sign a transaction, the extension window only shows a white screen. At the beginning you see the window, flashing really fast to just a white screen.

image

(Also trying to open the window via the extension, shows the same result.)

The following error is printed in the console:

Uncaught TypeError: C.name is undefined
    MA moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:389
    Ca moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    _s moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    Cc moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    bu moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    vu moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    yu moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    au moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    ou moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    E moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    O moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
[extension.js:389:2875](moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js)
    MA moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:389
    Ca moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    _s moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    Cc moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    bu moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    vu moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    yu moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    au moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    ou moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    E moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
    O moz-extension://2d853b4a-544b-4b75-881b-38d1f4b49329/extension.js:2
@bee344
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bee344 commented Sep 10, 2024

@bkchr What chain are you connected to? Or does this happen for several chains? Did you update the extension's metadata before this?

@bkchr
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bkchr commented Sep 10, 2024

This was while being connected to polkadot collectives. Did not tried others.

@bkchr
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bkchr commented Sep 10, 2024

On Polkadot I see the same.

@TarikGul
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I'm having trouble reproducing, but I have a few other ideas. I think we have a solid idea where this is happening in the codebase though!

@MishoKanaria
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I have also experienced the white screen issue on Chrome. I narrowed it down to Display Address Format to Mythos. Once selected, I cannot remove the white screen

@TarikGul
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TarikGul commented Oct 1, 2024

Thank you for the extra info - I have a weird suspicion the following is also relavent - polkadot-js/common#1917

@michalkucharczyk
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I saw the same problem,updating metadata on collectives helped (not sure however how it happened since the extension was white).

@bkchr
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bkchr commented Oct 7, 2024

I saw the same problem,updating metadata on collectives helped (not sure however how it happened since the extension was white).

That worked for me as well!

@TarikGul TarikGul added P4 - Needs Investigation Requires analysis to determine cause or feasibility. Not fully understood, needs research first. Bug Tracks issues causing errors or unintended behavior, critical to fix for reliability. labels Oct 30, 2024
@TarikGul TarikGul moved this from Issues (Bugs) to P4 - Needs Investigation in Polkadot-js general project board Oct 30, 2024
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Labels
Bug Tracks issues causing errors or unintended behavior, critical to fix for reliability. P4 - Needs Investigation Requires analysis to determine cause or feasibility. Not fully understood, needs research first.
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Status: P4 - Needs Investigation
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5 participants