Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Account recovery request #5512

Open
3 tasks done
Kevin-Wilton opened this issue Jan 21, 2025 · 1 comment
Open
3 tasks done

Account recovery request #5512

Kevin-Wilton opened this issue Jan 21, 2025 · 1 comment
Labels
account-recovery Users needing assistance with account recovery status: awaiting response Needs more information before proceeding

Comments

@Kevin-Wilton
Copy link

PyPI Username

assetic

Reason for request

I am unable to verify the primary email address because the organization email domain name has changed and the primary email address is no longer valid.
I am able to log in to the pypi console, but there is no obvious way to set a new primary email address.
MFA is working, and I have valid recovery codes (just tested one) - though I can't log this ticket without ticking the 'never generated recovery codes option'

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.
@Kevin-Wilton Kevin-Wilton added the account-recovery Users needing assistance with account recovery label Jan 21, 2025
@Thespi-Brain
Copy link

Hi @Kevin-Wilton,

Please contact [email protected] with an email address that you would like your account to be associated with and please reference this link (#5512). We will proceed from there. Thanks!

@github-project-automation github-project-automation bot moved this to New/Triage in Account Recovery Jan 21, 2025
@Thespi-Brain Thespi-Brain moved this from New/Triage to Awaiting Response in Account Recovery Jan 21, 2025
@Thespi-Brain Thespi-Brain added the status: awaiting response Needs more information before proceeding label Jan 21, 2025
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
account-recovery Users needing assistance with account recovery status: awaiting response Needs more information before proceeding
Projects
Status: Awaiting Response
Development

No branches or pull requests

2 participants