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Account recovery request #5514

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3 tasks done
mfouesneau opened this issue Jan 21, 2025 · 2 comments
Open
3 tasks done

Account recovery request #5514

mfouesneau opened this issue Jan 21, 2025 · 2 comments
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account-recovery Users needing assistance with account recovery

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@mfouesneau
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PyPI Username

mfouesneau

Reason for request

Dear support,

It seems my 2FA authentication does not work anymore, and I have lost my recovery codes.

Is there anything to be done? My account has a few packages.

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.
@mfouesneau mfouesneau added the account-recovery Users needing assistance with account recovery label Jan 21, 2025
@Thespi-Brain
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Hi @mfouesneau,

I have initiated an account recovery process and an email is being sent to the primary email address associated with your account. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!

@Thespi-Brain Thespi-Brain moved this to Verification in Process in Account Recovery Jan 21, 2025
@mfouesneau
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Thank you!

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Labels
account-recovery Users needing assistance with account recovery
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Status: Verification in Process
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2 participants