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Account recovery request #5522

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3 tasks done
barrettMCW opened this issue Jan 22, 2025 · 0 comments
Open
3 tasks done

Account recovery request #5522

barrettMCW opened this issue Jan 22, 2025 · 0 comments
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account-recovery Users needing assistance with account recovery

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@barrettMCW
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PyPI Username

lavlab-admins

Reason for request

Hello folks!
I recently had our IT group add a shared email for our lab: [email protected]
I just went to PyPI to register an account under that email, but it says the email is already in use.
That shouldn't really be possible, we just had this email generated and it's under our institution's domain so it's not like anyone else owned it.
I left the window open for a while as I was talking to IT, then came back and finished the registration, but got a CSRF error when I submitted, I'm thinking that might has cause it to bug out.
I can respond to some verification email to have the account created.
Thank you!

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.
@barrettMCW barrettMCW added the account-recovery Users needing assistance with account recovery label Jan 22, 2025
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Labels
account-recovery Users needing assistance with account recovery
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