After successful Cypress test suite run, no results reported to Qase dashboard

[karolis-kimtys]

Hi there,
I have come across an issue where Cypress tests run and all tests pass, nothing is being reported to Qase dashboard.

If I click into an empty test run and click "Open Wizard" I get this error:

And just out of nowhere tests started reporting, not sure what happened here?

[gibiw]

@karolis-kimtys The results are uploaded gradually. The reporter sends all the results at once in a batch, and then they are processed and added to the test run on the backend. If the system is under heavy load, this may take some time.

[karolis-kimtys]

Understood, I had some tests run which completed yesterday evening and the test run results did not populate at all. Checked this morning, around 12h later and results were not there.

E.g. these two tests were run at 11 am and now is 12pm. So an hour since test passed successfully, but no results populated.

[gibiw]

Could you enable debug logs and send them over? I just tested it, and 100 results were uploaded in less than a minute.

[karolis-kimtys]

[2025-01-22T14:03:30.106Z] [DEBUG] qase: Config: {"debug":true,"mode":"testops","environment":"local","testops":{"api":{"token":"REMOVED"},"project":"HUB","uploadAttachments":true,"run":{"complete":true,"title":"undefined - Cypress Qase Reporter 2025-01-22T14:03:29.277Z"},"plan":{},"batch":{}},"framework":{"cypress":{"screenshotsFolder":"cypress/screenshots"}},"frameworkPackage":"cypress","frameworkName":"cypress","reporterName":"cypress-qase-reporter","report":{"connections":{"local":{}}}}
[2025-01-22T14:03:30.291Z] [DEBUG] qase: Starting test run
[2025-01-22T14:03:30.291Z] [DEBUG] qase: Creating test run
[2025-01-22T14:03:31.114Z] [DEBUG] qase: Test run created: 41
[2025-01-22T14:06:04.510Z] [INFO] qase: �[32mRun 41 completed�[39m
[2025-01-22T14:06:04.510Z] [INFO] qase: �[34mTest run link: https://app.qase.io/run/HUB/dashboard/41�[39m